Student Advisor Telesales

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

Website Unicaf

Job Level: Entry Level
Minimum Qualification: Bachelor’s Degree

Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lusaka, Zambia.


  • Support and provide superior service to students & potential students via telephone.
  • Use questioning and listening skills that support an effective telephone conversation
  • Provide customers with product and service information
  • Process documents, forms, and applications
  • Identify and escalate priority issues


  • Minimum academic qualification of a completed Bachelor’s degree – A postgraduate degree is considered an advantage
  • Experience length preferably a minimum of 2 years of office work experience
  • Excellent verbal and written command of the English language (a must)
  • Excellent conversational skills on the phone in English
  • Excellent computer skills and people skills
  • Attention to detail
  • Excellent time management
  • Ability to reach assigned targets
  • Experience in Sales
  • Previous experience in a call centre will be considered an advantage.

Traits to be successful in this career:

  • You are determined and focused.
  • You enjoy continuous learning and improving.
  • You enjoy reaching your goals and you want to help others do the same.
  • You enjoy speaking with people online and on the phone.

Please send your CV’s to [email protected] with reference ZAM-SA-SEP23

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