Transport Operations Manager

Main Purpose:

Be the single point of contact between various parties: loading terminals in Mozambique – Tanzania – Namibia – Zimbabwe, supply teams in country and out of the country, Transporters, offloading sites in Zambia. Manage transport contracts and build a reliable transport services network. Ensure efficiency in operations and HSSE while ensuring the best satisfaction of internal suppliers and customers

Knowledge Skills and Abilities, Key Responsibilities:

KEY RESPONSIBILITIES

Contracts Management

• Ensure effective transport contacts execution as per agreement terms and conditions
• Monitor transporters’ performances and engage poor performers for improvement plan
• Upkeep of Transporters fleet list and driver training matrix.
• Ensure respective insurances for internal and external transporters are up to date and cover Puma requirements.
• Maintain and update the vehicle list in Windms (e-Puma)
• Maintain and update rates in Windms
• Review transport invoices and payment schedules on a daily basis by verifying pricing accuracy prior to being submitted to finance for payment.
• Transporter loss reconciliation and investigations.
• Conduct with Country Procurement at least once a year transport contract review with transporter

Operations Planning and Coordination

• Liaise with country Supply team to collect volumes forecasts Vs fleet size
• Coordinate Sub-Regional Transport Operations Coordinator and Optimisation loading operations at coastal terminals in Mozambique, Tanzania, Zimbabwe, and/or Namibia, South Africa
• Pre-plan by optimisation resources nominations with transporters taking into consideration cost optimisation and receiving facilities constraints: ullage, offloading operations, consumptions / sales performances Vs budgets
• Communicate resources mobilised to Supply / Operators teams to enable release of loading orders to the transporter
• Follow up daily loading operations
• Effective and proactively address challenges to ensure smoothness of the operations
• Monitor from start to end resources trips to be able to provide accurate information on resources whereabouts at all time
• Compile reports with trend analysis and inform decision making

HSE & Operations Excellence

• Assess services performances to internal customers on monthly basis: actual Vs plan
• Monitor transporters’ HSE performances to ensure compliance with Group objectives:
  • Zero fatality
  • Zero pollution
• Monitor transporters’ operational performances to ensure full customers’ satisfactions:
  • On-Time-In-Full deliveries
  • Resources turnaround time optimisation
  • In-transit loss reduction at ALARP
  • Transport cost optimisation
• Build strong relationship, in strong coordination with the Transport HSE Supervisor, HSE and Operational excellence culture with the transporters and the drivers via the Drivers league:
  • Ensure monthly monitoring of the drivers’ behaviour using IVMS data
  • Populate on a monthly basis drivers’ performance ranking
  • Organise once a year the drivers’ and transporters award ceremony
  • Coordinate proper and timely major incidents investigation in coordination with transporters
  • Ensure proper actions taken by the transporter on drivers’ behaviour non-compliances
  • Support transporters with the intention of improving operational and technical standards in alignment to Operating country legislation and Puma Energy standards.

REQUIREMENTS

• Bachelor’s degree in engineering, supply and logistics or related field (ZQF 7+) that would provide a strong background is required
• 4-7 years’ proven experience in transport, logistics contract, operations and planning management with sound achievements. Above knowledge in transport of fuels by road will be a plus.
• Ability to effectively manage interfaces and relationships (transporters, drivers, terminals/depots, internal and external customers, government agencies) to the safeguard the best interest of Puma Energy Zambia
• Excellent ability to step back and analyze challenges while being effectively on ground to provide concrete solutions
• Trained in conflict management and business negotiation processes
• Hands on experience in conducting vehicle and safety audits in a dangerous goods road transportation environment.
• Proven record of accomplishment as being able to self-manage, motivate and coach others.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Fluent in English

Key Relationships and Department Overview:

KEY RELATIONSHIPS

• Internal: GM, BSM, B2B, Retail, Lubricants, HSE, Procurement, Depots Superintendent and Supervisors, Operations Manager
• External: