Transport Operations Manager

PUMA Energy

Main Purpose:

Be the single point of contact between various parties: loading terminals in Mozambique – Tanzania – Namibia – Zimbabwe, supply teams in country and out of the country, Transporters, offloading sites in Zambia. Manage transport contracts and build a reliable transport services network. Ensure efficiency in operations and HSSE while ensuring the best satisfaction of internal suppliers and customers

Knowledge Skills and Abilities, Key Responsibilities:


Contracts Management

  • Ensure effective transport contacts execution as per agreement terms and conditions
  • Monitor transporters’ performances and engage poor performers for improvement plan
  • Upkeep of Transporters fleet list and driver training matrix.
  • Ensure respective insurances for internal and external transporters are up to date and cover Puma requirements.
  • Maintain and update the vehicle list in Windms (e-Puma)
  • Maintain and update rates in Windms
  • Review transport invoices and payment schedules on a daily basis by verifying pricing accuracy prior to being submitted to finance for payment.
  • Transporter loss reconciliation and investigations.
  • Conduct with Country Procurement at least once a year transport contract review with transporter
Operations Planning and Coordination
  • Liaise with country Supply team to collect volumes forecasts Vs fleet size
  • Coordinate Sub-Regional Transport Operations Coordinator and Optimisation loading operations at coastal terminals in Mozambique, Tanzania, Zimbabwe, and/or Namibia, South Africa
  • Pre-plan by optimisation resources nominations with transporters taking into consideration cost optimisation and receiving facilities constraints: ullage, offloading operations, consumptions / sales performances Vs budgets
  • Communicate resources mobilised to Supply / Operators teams to enable release of loading orders to the transporter
  • Follow up daily loading operations
  • Effective and proactively address challenges to ensure smoothness of the operations
  • Monitor from start to end resources trips to be able to provide accurate information on resources whereabouts at all time
  • Compile reports with trend analysis and inform decision making
HSE & Operations Excellence
  • Assess services performances to internal customers on monthly basis: actual Vs plan
  • Monitor transporters’ HSE performances to ensure compliance with Group objectives:
    • Zero fatality
    • Zero pollution
  • Monitor transporters’ operational performances to ensure full customers’ satisfactions:
    • On-Time-In-Full deliveries
    • Resources turnaround time optimisation
    • In-transit loss reduction at ALARP
    • Transport cost optimisation
  • Build strong relationship, in strong coordination with the Transport HSE Supervisor, HSE and Operational excellence culture with the transporters and the drivers via the Drivers league:
    • Ensure monthly monitoring of the drivers’ behaviour using IVMS data
    • Populate on a monthly basis drivers’ performance ranking
    • Organise once a year the drivers’ and transporters award ceremony
    • Coordinate proper and timely major incidents investigation in coordination with transporters
    • Ensure proper actions taken by the transporter on drivers’ behaviour non-compliances
    • Support transporters with the intention of improving operational and technical standards in alignment to Operating country legislation and Puma Energy standards.
  • Bachelor’s degree in engineering, supply and logistics or related field (ZQF 7+) that would provide a strong background is required
  • 4-7 years’ proven experience in transport, logistics contract, operations and planning management with sound achievements. Above knowledge in transport of fuels by road will be a plus.
  • Ability to effectively manage interfaces and relationships (transporters, drivers, terminals/depots, internal and external customers, government agencies) to the safeguard the best interest of Puma Energy Zambia
  • Excellent ability to step back and analyze challenges while being effectively on ground to provide concrete solutions
  • Trained in conflict management and business negotiation processes
  • Hands on experience in conducting vehicle and safety audits in a dangerous goods road transportation environment.
  • Proven record of accomplishment as being able to self-manage, motivate and coach others.
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
  • Fluent in English
Key Relationships and Department Overview:


  • Internal: GM, BSM, B2B, Retail, Lubricants, HSE, Procurement, Depots Superintendent and Supervisors, Operations Manager
  • External:

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