Specialist, Training, Content Developer

Job Description

Purpose

To develop SCORM-compliant online courses using e-learning authoring tools, and to deliver and monitor training through the use of e-learning platforms that enable efficient management of staff, competencies, and compliances. Responsible for ongoing maintenance and the refreshing of the existing course catalogue.

Key Responsibilities

Responsible for designing courses (utilising tools like the Articulate 360 suite and Microsoft PowerPoint), developing learning objectives, creating storyboards, crafting assessments, conducting training sessions, and producing additional instructional materials.

• Responsible for the quality and relevance of all course content and updating content as required in consultation with relevant stakeholders.
• Responsible for the technical support of the mining simulators and liaison with OEMs.
• Responsible for the user experience, that courses are easy to access, engaging, and enjoyable to undertake, as well as being instructional.
• Facilitate eLearning sessions for trainees where needed, and assist with queries.
• Develop and/or coordinate teaching aids such as outlines, handouts, instructions and other reference materials.
• Course maintenance, including course technology suitability.
• Enhance the ability of all personnel to use the available eLearning technology resources through the development of suitable training programs.
• Work closely with other eLearning team members, users and various Company stakeholders to determine training needs and online learning requirements; and to meet eLearning objectives.
• Provide timely and efficient user support and assistance with respect to the LMS platform and training databases.
• Assist with maintenance of all training department data to ensure all data is clean and accurate.
• Determine when training deficiencies require new training programs and identify technology skill gaps.
• Work with requestors to understand training needs and make recommendations to ensure the most effective multimedia is selected.
• Create, maintain and distribute course reports.
• Responsible for giving management data and regular reports to help them oversee and ensure that all training objectives and requirements are being followed as per the established standards.
• Provide initial and refresher learner training to LMS users.
• Copy-edit all content for style, accuracy and meaning.
• Any other duties as may be reasonably requested of you, in line with effective operations of the Training Department.

Qualifications

• Full grade twelve (G12) school certificate.
• Degree in computer science, multi-media design, information technology or equivalent.

Experience

• Experience in the mining, processing and smelting industries to enable the development of accurate and relevant training material would be an added advantage.
• Experience working with Learning Management Systems (LMS) and Training Records Systems such as InTuition.

Behavioral Traits

• Professionalism
• Honesty and integrity
• Fairness
• Adopts and embraces FQM corporate values

Operational Requirements

• Ability to meet tight deadlines
• Self-starter with minimum supervision
• Good analytical skills