SME and Channel Manager

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

Airtel Zambia

DEPARTMENT : Airtel Business

VACANCY : SME and Channel Manager

LEVEL : Manager



To build and execute the Small to Medium Enterprises (SME) and Channel Partner model in collaboration with other business units within Airtel Zambia.


  • Recruit and manage mobile, FTTX and data sales team (Channel and Freelancers) in the SME and Small Office or Home Office (SOHO) environment.
  • Plan and execute sales activities for SOHO, SME, Gated communities, Commercial Buildings and establishments across the country.
  • Coordinate all sales operations and related activities in assigned regions and guide sales teams with on the ground game.
  • Acquisition of SME profile clients. Originate Non-tariff Barriers (NTB) through direct sourcing.
  • Leading the sales team to achieving growth and hitting sales targets.
  • Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence.
  • Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
  • Input into product development and Go to Market Deployment.
  • Share market and trade insights with management team to aide decision making.
  • Setting individual sales targets with the sales team.
  • Developing your sales team through motivation, counseling, and product knowledge education.
  • Tracking sales goals and reporting results as necessary.
  • Coordinating with sales team on lead generation.

Educational Qualifications & Functional / Technical Skills:

  • Bachelor’s Degree in Business Administration, Economics or Information and Communication Technology.

Relevant Experience:

  • 3-5 years of work experience.
  • Of these years 2-3 years should be in telecom/ FMCG /sales/marketing.
  • Extensive knowledge of telecom enterprise business products and applicable markets.


  • Delighting the customers.
  • Entrepreneurial & business acumen.
  • Strong technical aptitude & IT savvy.
  • Strong communication skills.
  • Good interpersonal skills.
  • Teamwork & Collaboration with stakeholder.
  • Highly Result Oriented believes in teamwork.
  • Customer focused.
  • Strong analytical skills – ability to draw conclusions from data, management information and trends.


Suitable candidates requested to apply by sending through their CV’s to

The closing date for receiving applications is Wednesday, 12th October 2022.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

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