Senior Systems Administrator

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

Website cGrate Zambia

Senior Systems Administrator

The Systems Administrator is responsible for Network Management, IT support, and Systems Administration.

Job Responsibilities

Network Management

Manage company network i.e.

  • Radio Links
  • External party’s links
  • Links Redundancies
  • Network equipment redundancies
  • Firewalls and security equipment
  • Manage Office and branches connectivity.
Systems Administration
  • Server management
  • Core systems administration
  • Email systems Management
  • Database management
  • Telephone system and call centre system management
  • Manage Company IT policies.
  • Security policies
  • Backup policies
  • IT Equipment usage policies
  • Mysql queries and reports preparation
Banks and corporate customer’s support
  • Assist cGrate’s banking partners with support for
  • Mobile banking services IT support
  • SMS aggregation services
  • USSD aggregation services
  • Integration testing for:
    • SMS and USSD Aggregation
    • EVD Integration testing
    • Mobile banking integrations
Terminals and Staff Support
  • Prepare POS terminals for deployment.
  • Assist in POS terminals repairs.
  • Assist staff members with general support on company systems and policies.

As well as above, any other duties given by management.

Accountability and Performance Measures

  • Adherence to agreed system uptimes of company IT systems.
  • Maintenance of sufficient support levels for both banking partners, customers and fellow staff members

Organizational Alignment

  • Reports to the Head-IT
Qualifications and Attributes
  • Bachelor’s degree in computer science or equivalent
  • Master’s Degree will be an added advantage
  • CCNA with Two years’ post Cisco hands-on Experience
  • Conversant with Linux operating system
  • Minimum 1-year Mysql experience
  • Two years post IT qualification experience in an established and reputable organization
  • Ability to work and manage tasks alone.
  • Willing to work over the weekends and after hours
  • Quick to grasp concepts.
  • Ability to quickly identify and resolve faults
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