Senior Manager Information Technology

FNB Zambia

Senior Manager Information Technology C – IRC196019

Location: Lusaka, Zambia
Closing date: 23 March, 2021

Purpose

Computer operations infrastructure server desktop database management of Integrated system staff management architecture strategy

Experience And Qualifications
  • Bachelors in Information Systems or Computer Science PC Engineer A+ Core or SW Service Technician A+ Certified Engineer.
  • 2 Years experience in a marketing environment.
Requirements
  • 5 years plus related Technical work experience
  • Documentation and Report writing
Responsibilities
  • Influence, encourage and manage the cost-effective use of systems and facilities.
  • Maintain a high level of customer service satisfaction.
  • Ensure the effective management of all our resources (including Personnel, Infrastructure and Finance)
  • Minimize risk accordingly
  • Manage the SLA
  • Operationally manage, monitor, alert and escalate for a number of diverse platforms which include Mainframes, Mid-range, Personal Computers, Networks, Helpdesk and Enterprise Management. Production Support and Automation, their respective support teams (Technical and Development) while in ‘Incident/Problem Management’ mode.

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