FNB Zambia
Senior Manager Information Technology C – IRC196019
Location: Lusaka, Zambia
Closing date: 23 March, 2021
Purpose
Computer operations infrastructure server desktop database management of Integrated system staff management architecture strategy
Experience And Qualifications
- Bachelors in Information Systems or Computer Science PC Engineer A+ Core or SW Service Technician A+ Certified Engineer.
- 2 Years experience in a marketing environment.
Requirements
- 5 years plus related Technical work experience
- Documentation and Report writing
Responsibilities
- Influence, encourage and manage the cost-effective use of systems and facilities.
- Maintain a high level of customer service satisfaction.
- Ensure the effective management of all our resources (including Personnel, Infrastructure and Finance)
- Minimize risk accordingly
- Manage the SLA
- Operationally manage, monitor, alert and escalate for a number of diverse platforms which include Mainframes, Mid-range, Personal Computers, Networks, Helpdesk and Enterprise Management. Production Support and Automation, their respective support teams (Technical and Development) while in ‘Incident/Problem Management’ mode.
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