Senior Manager Human Resources

Website Zambia Postal Services Corporation

Serving Everyone, Everywhere

Senior Manager Human Resources

Purpose of Role

Responsible for reviewing, directing, and coordinating Human Resources policies aimed at achieving high productivity levels and maintenance of industrial harmony.

Duties and Key Responsibilities

  1. Supervision of all HR staff
  2. Maintains the work structure by creating and updating job requirements and job descriptions for all positions.
  3. Conducting Periodic Market Surveys relating to conditions of service/salaries.
  4. Reviewing the Organization Structure to harmonize it with corporate strategy at least every three (3) years).
  5. Maintaining and revising the Corporation’s handbook on policies and procedures.
  6. Participating in Board and Management meetings.
  7. Preparation and submission of HR reports
  8. Participation in the negotiations with the Union to ensure that all deliberations and agreements are in conformity with legislation and drafting the Collective Agreement and Conditions of Services for non – represented staff.
  9. Maintaining all personal records of members of staff
  10. Prepares employees for assignments by establishing and conducting orientation and training programs
  11. Spearheading Employees’ Performance Sessions
  12. Formulating and recommending policies on staff recruitment, retention, training, development, manpower planning, and succession planning.
  13. Enhancing the Corporation’s Human Resources by planning, implementing, and evaluating employee relations and HR programs, and practices.

Personal Attributes

  • A “hands-on” person with leadership ability to deliver desired results
  • Capacity to work under pressure, prioritize, multi-tasks and meet deadlines
  • High personal standards of professionalism, trustworthiness, and high level of integrity
  • Strong analytical and dispute resolution skills
  • High levels of personal organization to ensure timely and accurate reports
  • Effective Communicator
  • Ability to recognize and respond to diverse thinking and learning styles
  • Strong business management and negotiations skills
  • Must have high ethical standards, credibility, and commitment to best practices.


  • Full Grade Twelve (12) certificate
  • A Bachelor’s Degree in Human Resources Management or Public Administration or any relevant field.
  • Masters in Human Resource Management or equivalent will be an added advantage.
  • At least five (5) years post HR qualification experience at Senior Management level.
  • A Member of the Zambia Institute of Human Resources(ZIHRM)

Mode of Application

All Interested candidates can submit hard copies of application letters with supporting certificates and a detailed C.V via EMS to the address below:

The Manager Human Resources

Zambia Postal Services Corporation

Plot Number 5050 – 5051, Zambia Road

Industrial Area


The Deadline for receiving applications has been extended to 12th February 2022


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