Senior Forex Product House Manager

Senior Forex Product House Manager

Lusaka, Zambia in FNB Zambia Global Markets
Ends 30 Jun 2021

Purpose

To implement and execute a sales strategy focused on servicing Foreign Exchange needs of both existing and new business clients to meet set profitability, turnover and client base targets

Experience and qualifications

• Minimum Qualification – Relevant Finance Degree
• Preferred Qualification – ACI Dealing Certificate or Post-graduate Qualification in Finance or Masters in Business Administration
• Experience – 3 to 5 years foreign exchange, money market products and services, team leadership and sales experience
• Additional Knowledge – An understanding of macro-economics and current economic trends and their effects on the business
• Knowledge of Risk Management, Operational Risk, Market Risk, Counterparty Risk and Credit Risk within a banking environment
• An understanding of Exchange Controls, Forward foreign exchange, Foreign exchange operations and Spot foreign exchange
• Stakeholder Management
• Marketing techniques i.e. how to win the confidence of clients and prospects
• An excellent working knowledge of treasury products
  Deposits/arbitrage
• Interest rate dynamics and interest rate products and other intermediate products
• Market ethics according to the FXGlobal Code

Additional requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Responsibilities

• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Manage the processes, structures, systems, and resources required to effectively service existing clients and acquire new clients
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Identify opportunities to expand customer base with potentially profitable customers
• Display and encourage an appreciation of teamwork and inclusivity
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Manage team performance in achievement of business objectives
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Creates solutions to meet customer demands Deliver internal and external customer service excellence through adherence to quality service standards
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters