Risk Coordinator

Website VITALITE Zambia

VITALITE Zambia Limited is a Zambian registered company founded in 2013. VITALITE was created to increase rural electrification and combat the poverty tax affecting low-income, energy-poor households across Zambia. Our stated mission is to make quality products and services accessible and affordable to all Zambian households. VITALITE Zambia prides itself at being the first to pioneer a fully integrated pay-as-you-go (PAYGO) service in Zambia and it aims to become the country’s leading rural service and distribution company. According to an independent survey of our customers undertaken by 60 Decibels earlier in 2021, 88% of them find we’ve very much improved their quality of life.

Our Company Culture

VITALITE provides a vibrant and dynamic environment in which employees are encouraged to maximise their positive impact on themselves, their colleagues and on our customers.

  • We believe all members of staff should be treated fairly in order for them to be creative, innovative and have equal opportunities to progress.
  • We believe in creating a physically and emotionally safe environment as this is vital if our team members are to work with maximum confidence.
  • We believe all our team members can create significant positive impact for themselves, their colleagues and our customers through taking full accountability for what they do with us every day.

According to an independent employee opinion survey undertaken earlier in 2021 by Value 4 Women (a global Gender Advisory firm):

  • 94% of team members feel respected by their colleagues
  • 97% of team members like Vitalite’s mission and purpose
  • 86% of team members believe men and women at Vitalite have equal career opportunities
  • 94% of team members believe issues of sexual harassment are taken seriously at Vitalite
  • 89% of team members believe open and honest communications are encouraged

What does this role involve?

We are looking for a dynamic individual to join our team and take on the task of implementing all aspects of the risk function including new processes, tools and systems that will help us better identify, assess, measure, manage, monitor and report on our risks. The role holder will be expected to develop our response to market, credit and operational risks and also provide research and analytical support to the Risk Manager to whom the role holder will report

Role holder in this position will be required to:

  • Conduct compliance reviews and fraud investigations
  • Develop and maintain business continuity plan.
  • Develop our approach to operational risk management
  • Further improve our approach to credit risk management

As a minimum, all candidates are required to:

  • Have four to six years’ experience in Micro – finance, Banking or Solar Energy Sector
  • Have a degree in Accountancy, Finance, Banking or Economics
  • Possess risk assessment and good reporting skills
  • Have financial acumen
  • Possess or be able to quickly develop industry / market knowledge
  • Have good team coordination skills
  • Be highly organized with great attention to detail
  • Be familiar with Microsoft Word, and Excel and Powerpoint with knowledge of SQL a plus

Note: Female Candidates Are Encouraged To Apply

How to apply?

If you think you are a great fit for this role, please send us

  • An essay (no more than 500 words) discussing: “Possible causes of customer default in the pay as you go business model and recommendations on solutions to      reduce the default rate”
  • A copy of your latest Curriculum Vitae (CV)
  • 2 traceable references from previous employers

Please email recruitment@vitalitegroup.com, indicating the role you are applying for in the subject of the email or bring your application in person to our HR Team at 15 Lubwa Road, Rhodespark, Lusaka.


Closing Date: Friday , 17th September, 2021

To apply for this job email your details to recruitment@vitalitegroup.com.

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