Resettlement Assistant

  • Full Time
  • Zambia

UNHCR

JOB DESCRIPTION

Eligible Applicants

This position is advertised open to internal and external applicants.

Procedures and Eligibility

Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2).

Duties and Qualifications

Duties

– Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
– Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
– Follow-up on cases from time of submission to final decision and departure.
– Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases.
– Assist in logistical arrangements of selection missions by resettlement countries.
– Coordinate travel and departure arrangements for refugees accepted for resettlement.
– Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database.
– Occasionally, assist in carrying out preliminary interviews and initial assessments, to process refugees for resettlement following established procedures.
– Occasionally, provide counselling to persons of concern (PoC).
– Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
– Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
– Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
– Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
– Assist in mitigating resettlement fraud by reporting suspected fraud.
– Provide counselling to PoC.
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Certificates and/or Licenses
International Relations, International Law
(Certificates and Licenses marked with an asterisk* are essential)

Desirable

Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications.
Completion of UNHCR specific learning/training activities.

Functional Skills

CM-Cross-cultural communication
PR-Resettlement/Repatriation/Voluntary Repatriation
MS-Knowledge of geo-political realities and their socio-cultural implications
PR-Resettlement Anti-Fraud Policy and Procedures
(Functional Skills marked with an asterisk* are essential)

Position Competencies

Competency Requirements

– Accountability
– Communication
– Organizational Awareness
– Teamwork & Collaboration
– Commitment to Continuous Learning
– Client & Result Orientation

Cross-Functional Competencies

– Analytical Thinking
– Planning and Organizing
– Stakeholder Management

Language Requirements

Please also note that English is essential for this Job Opening.

Additional  Information

Remuneration:

A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

Submission of Applications:

Interested internal candidates (Group1 and 2) need apply through MSRP ; Self-Service ; Recruiting Activities ; Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile.

Interested external applicants need to apply online and complete the mandatory motivation letter. External Candidates go to: https://unhcr.org/careers.html

Applications will be accepted only via the online portals. Please do not send application via email.
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See below for this postion’s Operational Context
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Operational Context

A Resettlement Assistant position is typically located Branch Office. Under supervision, the incumbent¿s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may occasionally take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office to exchange information and discuss issues on resettlement cases. Some limited contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Closing Date

The closing date for submission of applications is 20 August 2021 midnight Geneva time

To apply for this job please visit public.msrp.unhcr.org.

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