Relationship Officer

Position: Relationship Officer

Division: Retail Banking

Department: Retail Banking

Reporting Relationships:

Functionally reports to the Head, Retail Banking

Administratively reports to the Branch Manager

Supervises: NIL

Job Duties:

• Prepare documentation on the creation of risk assets to increase business office profitability.
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
• Solicit and acquire customer relationships to improve deposit liability growth and mix.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings
• Implementing the delivery of marketing strategies and targets
• Processing data to produce accurate facts, figures, and reports;
• Facilitating, establishing and maintaining effective relationships with new and existing customers;
• Reactivating dormant customer relationships

Key Performance Indicators:

• Achieve the approved Retail Banking PBT target for the Bank

Skills:

• Interpersonal skills
• Advisory skill
• Strategic Thinking
• Relationship Management
• Negotiation & Analytical skill
• Product Development
• Leadership skill
• Selling & Marketing skill

Job Requirements & Knowledge:

• Must exhibit drive energy, aggression and passion for business development and acquisition
• Must be technology savvy
• Ability to evaluate needs of customers, and determine what products or service would best serve those needs
• Interpersonal and communications skills.
• Selling and marketing skills
• Must be self solution driven, proactive and have acceptable knowledge of the business environment

Application requirements:

• Candidate must possess a minimum of a credit in a first degree from a recognized university
• Candidate must have 0 – 2 years banking experience
• Candidates must have a minimum of 5 credits on their Grade 12 results with Mathematics and English included.

To Apply:

Qualified candidates meeting the above requirements must send a copy of their CV, a cover letter, and academic qualifications to [email protected] before 19th July 2021.

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