Registry Officer

Absa Group

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

  • To provide administrative support to the HR Team in country. Specific responsibility for ensuring a controlled and efficient environment around the maintenance of staff files, recruitment database and other paper records held in HR
  • To provide customer service to members of staff in areas of expertise where required

Job Description

  • Maintenance of file /Registry/ paper records
  • Maintain staff files in a controlled and efficient environment
  • Ensure controlled access to the Registry
  • Ensure a process for signing files out of the Registry
  • Raise any difficulties or exceptions with line manager
  • Ensure all filing is up to date
  • Ensure the contents meet the minimum agreed standards
  • Deal and respond to verbal (i.e. telephone or face to face) and written queries from branches and staff on HR issues
  • Ensure effective removal of dead files to suitable storage premises
  • Ensure suitable controlled and confidential environment from all HR papers that must be retained
  • Interpreting and advising on local HR policies on staff related matters, referring complex issues to  senior  HR official
  • Respond to routine correspondence from internal / external customers  relating to an area of HR service
  • Process monthly remittances of statutory payments to relevant government agencies such as National Social Security Funds, Service Charge, Income tax, Local authorities  etc.
  • Process monthly remittances and payments to external service providers such as Insurers, Consultants etc.
  • Deal with and respond to queries/complaints from staff regarding specific  areas of HR service
  • Responsible for undertaking administrative duties on behalf of the HR team
  • Maintain HR Database in relation to external job applications
  • Support in entry level interviewing and other relevant recruitment requirements
  • Support in the recruitment processes to ensure HR compliance with regards to prescreening processes
  • Ensure exit resources are done for staff separating from the business
  • Dealing with basic customer queries as and when they arise
  • Loading and inputting of data onto HR systems
  • Processing of invoices for management and service providers
  • Ensure control on budget figures

Provide relief for BAU


In some cases, the role holder will be responsible to manage a small team of one to two staff


Further Education and Training Certificate (FETC): Human and Social Studies (Required)

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