Registry Officer

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

• To provide administrative support to the HR Team in country. Specific responsibility for ensuring a controlled and efficient environment around the maintenance of staff files, recruitment database and other paper records held in HR
• To provide customer service to members of staff in areas of expertise where required

Job Description

• Maintenance of file /Registry/ paper records
• Maintain staff files in a controlled and efficient environment
• Ensure controlled access to the Registry
• Ensure a process for signing files out of the Registry
• Raise any difficulties or exceptions with line manager
• Ensure all filing is up to date
• Ensure the contents meet the minimum agreed standards
• Deal and respond to verbal (i.e. telephone or face to face) and written queries from branches and staff on HR issues
• Ensure effective removal of dead files to suitable storage premises
• Ensure suitable controlled and confidential environment from all HR papers that must be retained
• Interpreting and advising on local HR policies on staff related matters, referring complex issues to  senior  HR official
• Respond to routine correspondence from internal / external customers  relating to an area of HR service
• Process monthly remittances of statutory payments to relevant government agencies such as National Social Security Funds, Service Charge, Income tax, Local authorities  etc.
• Process monthly remittances and payments to external service providers such as Insurers, Consultants etc.
• Deal with and respond to queries/complaints from staff regarding specific  areas of HR service

Outputs:

• Responsible for undertaking administrative duties on behalf of the HR team
• Maintain HR Database in relation to external job applications
• Support in entry level interviewing and other relevant recruitment requirements
• Support in the recruitment processes to ensure HR compliance with regards to prescreening processes
• Ensure exit resources are done for staff separating from the business
• Dealing with basic customer queries as and when they arise
• Loading and inputting of data onto HR systems
• Processing of invoices for management and service providers
• Ensure control on budget figures

Provide relief for BAU

Outputs:

In some cases, the role holder will be responsible to manage a small team of one to two staff

Education

Further Education and Training Certificate (FETC): Human and Social Studies (Required)

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