Records Management Officer

PwC Zambia

Job Description & Summary

The Records management Officer is responsible for the effective and appropriate management of the Firm’s records from their creation through to their eventual disposal.

They ensure that legal obligations are met for the creation and retention of both paper and electronic records. This includes controlling the number of records created and stored, and identifying which records are to be preserved for historical and research purposes and which should be destroyed.

Records management Officer plays a key role in information management and information compliance vis a vis clear desk policy and adherence to PwC’s data protection and data storage policies.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Storing, arranging, indexing and classifying records;
  • Facilitating the development of filing systems, and maintaining these to meet administrative, legal and financial requirements;
  • Devising and ensuring the implementation of retention and disposal schedules;
  • Overseeing the management of electronic and/or paper-based information;
  • Designing, setting up, maintaining, reviewing and documenting records systems;
  • Identifying the most appropriate records management resources;
  • Advising on and implementing new records management policies and classification systems;
  • Ensuring compliance with relevant legislation and regulations;
  • Managing the changeover from paper to electronic records management systems;
  • Preserving corporate memory and heritage;
  • Resolving problems with information management by effective use of software and other information management resources;
  • Enabling appropriate access to information;
  • Responding to internal and/or external information enquiries;
  • Advising the Firm on changes in PwC data retention policies and the freedom of information act and other national or regional legislation;
Key Skills and Competencies: 
  • Strong organisational skills and analytical skills
  • Excellent Customer relationship skills
  • Excellent communication and negotiation skills
  • Excellent computer skills
Job  Specification
  • Diploma in Library and Information Studies
  • At least  two (2) years’ experience in a similar position

Education(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

February 5, 2024

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