PMTCT Officer

mothers2mothers (m2m)

mothers2mothers (m2m) is an Africa-based NGO that unlocks the potential of women to eliminate paediatric AIDS and create healthy families across ten sub-Saharan African countries. m2m trains, employs, and helps empower women living with HIV to work as community healthcare workers in understaffed health centres and underserved communities. Through a peer-to-peer approach, these ‘Mentor Mothers’ deliver a range of health services, advice, and support to women and their families. Started in Cape Town, South Africa in 2001 with an initial focus on preventing mother-to-child transmission of HIV, m2m has innovated and built on its strengths and now provides family-centred support for a range of related health and social issues spanning pregnancy, birth, childhood, and adolescence. It also partners with governments and other NGOs on the adoption of its programme to spread the Mentor Mother Model and its benefits. m2m has a track record of scaling its services and proven impact. To date, m2m has reached over 11M women and children under two, and created more than 11,000 jobs for African women living with HIV. For more, visit

Job Title: PMTCT Officer
Organisation Levels: mothers2mothers -> m2m Zambia -> Programmes
Location: Chipata – Chipata, ZM (Primary)
Type of position: Fixed Term Contract
Education: Degree
Closing Date: 24/6/2021

Job Description

The PMTCT Officer will oversee the implementation of quality m2m Mentor Mother services to women and children at UNICEF facilities and surrounding communities in Eastern and Central Provinces; supervise all Site Team Leads and Mentor Mothers; and monitor and ensure quality improvement of m2m services. This position will be responsible for working closely with the Provincial and District Medical Officers, facility staff, and community stakeholders,

The position will be based in Chipata, Zambia, employed by m2m.

Mentor Mother Site Implementation 

  • Manage Mentor Mother program implementation at health facility and community level, ensuring quality service delivery to clients
  • Manage the use of electronic client management tools at facility and community
  • Develop and implement provincial site management workplan
  • Manage integration of Mentor Mother services into the health facilities and community activities. Build and maintain strong relationships with health facility staff and other implementing partners working in the facility and the community, to maximize retention in care and adherence to treatment.
  • Manage performance of the Site and Community Coordinators including work schedules and leave for all site
  • staff. Liaise with SHR officer to address site-level human resource issues.
  • Mentor Site and Community Coordinators including provision of supportive supervision at site level

Performance Monitoring and Improvement 

  • Conduct site-level supervision and monitoring activities and monthly quality improvement and performance
  • monitoring meetings at site level
  • Monitor monthly facility and community-level data, compile and assess areas for quality/service improvement.
  • Consolidate data and report M&E teams and provincial/district stakeholders.
  • Develop and implement geo-location improvement plans, roll-out interventions to promote continued service integration, quality and effectiveness (where needed)
  • Liaise with Senior Program Manager and M&E team to assess site performance and implement joint interventions as required
  • Conduct on-site capacity building of site staff and contribute to/co-facilitate in-service trainings.

Provincial and District Engagement 

  • Represent project in provincial and district coordinating forums including managing strategic relationships with Provincial and District Medical Offices including RMNCH/PMTCT counterparts at the provincial/district Ministry of Health level, and other implementing partners/stakeholders
  • Produce project/geo-location reports
  • Perform other duties as assigned
Job Requirements

Qualifications and Experience:

  • Bachelor’s degree/diploma or equivalent in Nursing, Social Science, Public Health, or related field
  • Minimum of four years’ field experience in public health work with a focus on RMNCH, PMTCT, or HIV/AIDS programming, with at least two years’ in a supervisory role
  • Strong project management experience
  • Demonstrated knowledge of/exposure to PMTCT/RMNCH policy and working knowledge of relevant MOH protocols
  • Experience in on-site technical supervision using programmatic tools
  • Applied knowledge of MOH M&E systems and tools
  • Experience working within provincial and district health systems in Zambia, with experience in Copperbelt Province and with lay health care workers and peer educators preferred
  • Experience in supporting use of electronic client management tools is preferred * Experience working on USAID/PEPFAR programs preferred


  • Strong mentoring skills
  • Ability to use data to guide project activities
  • Ability to manage time and competing demands to meet deadlines
  • Excellent communication skills
  • Ability to work independently and problem solve
  • Strong interpersonal and team building skills
  • Fluent in English and Nyanja
mothers2mothers is an equal opportunity employer. We particularly encourage applications from people living with HIV and AIDS (PLWHA), people with disabilities, women and previously disadvantaged people. Competitive salary packages will be negotiable in accordance with m2m’s remuneration policies.
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