Multiple Positions – Kids Alive Zambia

KIDS ALIVE MULTIPLE OPPORTUNITIES

At Kids Alive International we believe every child, even those with the most challenging needs, is a priority to God, and far too many are overlooked, unheard, exploited, and threatened. Our mission (www.kidsalive.org) is the call of Isaiah 1:17, to serve these children by constantly learning to do good, earnestly seeking justice, standing up to what oppresses them, and advocating for their rights. Our commitment to this Biblical truth compels us to rescue orphans and vulnerable children, and meet their spiritual, physical, educational, and emotional needs, with compassion and excellence. Accomplishing our mission means every child we serve will have a present and future where they:

1. PROGRAM MANAGER – ISAIAH PROGRAM

Purpose of the position

Manage, provide and enhance services to children who are victims of sexual violence/harm and survivors. Support the provision of continued education/training in the transitional home, families, community organizations, law enforcement, and thereby ensuring safe reintegration into homes/communities. Create and advocate for an environment of safety and justice for victims and survivors. Foster and build positive working partnerships with the community, government, ministries and likeminded NGOs.

Key Major Responsibilities:

Program Management and Implementation

• Plan, develop, design and manage prevention as well as support program activities for sexual abuse and address victim needs;
• Provide professional guidance and leadership of evidence based concepts, principles, procedures and practices for survivors of sexual violence.
• Develop methods, approaches, or procedures to meet program requirements and survivor’s needs.
• Ensure crisis intervention, assessment and implementation of services for sexual violence survivors.
• Coordinate policy analysis, development, and lead in developing the distinctive voice of our lobbying, campaigns for justice and build strong synergies among and between stakeholders;
• Ensure that the Isaiah program is implemented in ways responsive to communities, partners and children’s needs in line with the KAI values, goals and strategic plan in compliance with the procedures
• Spearhead in liaison with Country Director, matters of advocacy and policy nature.
• Ensure clinical assessments are undertaken for every abused child brought into the program and work with the child protection and victim support unit to ensure accurate communication and implementation of set activities.
• Work closely with the Social Worker on case management of sexual abuse cases, assign cases assure appropriate services to clients.
• Oversee the support to primary, secondary, and tertiary for sexual abuse survivors.
• Respond empathetically to sexual abuse survivors to reduce levels of trauma by working with the trauma team in providing support during crisis intervention.
• Follow the laws and provisions on victim confidentiality.
• Design appropriate comprehensive education and awareness programs and ensure their implementation;
• Create, develop, implement, and maintain a victim support system which addresses a wide variety of issues and problems.
• Provide client support and advocacy through the judicial and criminal justice processes.
• Refer individuals/families of the abused children to appropriate community resources for additional assistance and counseling.
• Together with the Social Worker communicate and deal effectively with and families in stressful situations.
• Support the Creation of safe learning spaces with psycho-educational sessions in liaison with the Psychotherapist.
• Collaborate with like-minded NGOs, law enforcement and community organizations to meet survivor needs.
• Maintain and review required documentation and data collection
• Ensure utilization of case management system is in place and work with Social Worker.
• Identifying and applying effective measures to realize the rights of the children, their families and communities through the justice systems.

Capacity Building, Collaboration and Networking

• Ensure stakeholder mapping and assessments for effective program implementation is undertaken;
• Attend, get involved and participate in regularly scheduled management, team, and staff meetings;
• Coordinate and participate in the technical working groups under Gender, Social Welfare, Central Statistics Office and other implementing partners  as well as other meetings assigned;
• Ensure to identify and align the programming to government ministries and like-minded organizations in liaison with the SM-PQ&P.
• Provide training and education to community partners/families in responding to street kid issues that affect their well-being;
• Support Reintegration Enterprise Development Officer in developing proposals to secure new funding opportunities for economic strengthening of children reunified with their families;
• Create a referral system and network that will strengthen the reunification processes of children with their families;
• Work with Victim support unit, child protection unit, hospitals and other relevant partners in referrals to ensure confidentiality and efficiency in handling of abuse cases.

3. Monitoring, evaluation and reporting

• Actively monitor program activities, ensuring quality of KAZ programming against achievement and budgetary targets, thereby making any necessary any program adjustments;
• Input into the development of M&E and indicator tracking plans for all projects and the development of additional M&E tools as necessary to monitor project progress;  (led by Senior Manager Program Quality & Partnerships – SM PQ&P);
• Ensure appropriate, timely and accurate data collection against agreed indicators to enable both internal and external reporting
• Work with SM-PQ&P to identify and incorporate project suitable accountability mechanisms for impact achievement;
• Preparation of narrative reports monthly, quarterly and annually;
• Tracking and managing program expenditure and ensuring no over or under-expenditure;
• Facilitate documentation of lessons learnt and best practices of the program;

Safeguarding and leadership

• Working with the trauma care team ensure that the children are provided with mental health and psycho-social support;
• Working closely with the Senior Manager safeguarding ensure child protection and adult safeguarding protocols are observed and adhered to through orientation and trainings;
• Work with Social Workers to ensure safe reintegration into family/community.
• Coordinate in liaison with the safeguarding department  to develop materials for trainings and awareness programs for children, partners, stakeholders and the community;
• Comply with Kids Alive policies and practices with respect to child protection & safeguarding, code of conduct, health and safety;
• Monitor and evaluate performance of matrix reporting staff and give effective feedback;
• Perform any other duties as assigned.

Qualifications, skills, competencies and abilities

• A minimum of a Bachelor’s Degree in Psychology, Nursing, Social Work or any other related field. Master’s in public health, nursing will be added advantage.
• A post graduate qualification in Project management, public health, Management from a credible University will be an added advantage
• A minimum of three years’ experience in direct social service with knowledge in sexual violence, domestic violence, women’s issues, human and child development, and working with families in crisis.
• Knowledge of and experience working with sexual violence and child abuse victims/survivors.
• Must have the ability to set clear, professional boundaries and maintain confidentiality.
• Must have the ability to handle crisis situations in a calm, effective manner.
• Must have the ability to be self-directed yet work effectively as a team member.
• Must have the ability to speak to the public and one-on-one regarding the issues of abuse in a knowledgeable, skillful manner, and in accordance with KAI’s mission and values.
• Must have the ability to complete effective oral and written reports and must be able to meet deadlines consistently.
• Must have the ability to handle multiple tasks simultaneously and have excellent organizational skills.
• Group counseling and facilitation skills essential; ability to communicate effectively, provide conflict resolution, problem solve and crisis manage.
• Excellent ability to assess and intervene with appropriate and effective intervention.
• Must be able to relate positively to persons who are diverse in age, ethnicity, socioeconomic levels, beliefs and lifestyles.
• Must communicate clearly in both verbal and written formats.
• Must have a valid driver’s license.

2. VILLAGE COORDINATOR

LOCATIONS: MONGU (1) and LUSAKA (1)

Position summary

The Village (Site) Coordinator will ensure Health and safety of the children, staff and visitors of the facility; also ensure the transit facility maintains proper standard requirements, implement, and abide or enforce the Social welfare regulations of the transitional Center. Coordination of the daily operations of the Transitional Center. Foster and maintain an appropriate living and learning environment for the children. Further develop business plans and implement the sustainable projects and support in administrative activities within the facility.

Major responsibilities:

1.  Administration and supervision

• Lead the design and development of facility management policy/guidelines aligning to social welfare guidelines
• Ensure the Transitional Center homes, library, multipurpose hall and play areas are maintained in a clean, orderly, and safe condition.
• Oversee and implement the children’s needs in terms of clothing, nutritional meals, bed spaces, health and education issues are addressed timely;
• Actively ensure proper facility maintenance and repairs, as well as all relevant requirements of the projects under implementation;
• Coordinate and provide administrative support to the Social Workers, Caregivers and Trauma Team;
• Document and file all relevant and important information and policies;
• Supervise engaged contractors or vendors to meet work objectives and to the general worker/s;
• Manage performance reviews/agreements as guided by Human Resources.

2. Facility Planning, Project Management and Compliance

• Oversee, monitor and manage all village projects and ensure timely reporting of performance of the projects showing impact and sustainability
• Initiate, develop business plans and lead projects to ensure sustainability and skills building for the children in the facility;
• Prepare project monthly and annual reports
• Identify any funding streams for possible projects and communicate accordingly to the Program Quality Senior Manager for support;
• Participate and be involved in planning, budgeting for the facility
• Ensure that expenditure for food, home supplies, medical costs, clothing, education, and the treat fund stays within the approved budget.
• Ensure budget tracking for the facility and full retirement of any business advances.
• Collection of quotations in accordance with procurement guidelines and procedures.

3. Safeguarding, Health and Safety

• Implement Social Welfare regulations for the care center or transitional Center;
• Ensure that the organization’s health and safety plan is implemented and monitored in accordance with the existing policy;
• Assist in the planning, developing, and implementation of life transforming skills empowerment programs for children ages below 18 in ensuring that the library and the multipurpose hall is effectively utilized;
• Train children in the life skills using the existing projects in the facility;
• In liaison with Social Workers and caregivers arrange children’s camps and outings every quarter
• In liaison with the Program Managers and Social Workers organize spiritual mentorship, teaching and coaching programs for children in the facility.
• Report incidents of child abuse or harm to the Safeguarding Senior Manager and Country Director
• Working with the Senior Manager Human Resources & Safeguarding develop child friendly materials on health and safety for children and training spaces.
• Ensure timely communication on any matters that impact on both staff and children
• Initiate, lead and schedule regular Bible study for the Children in liaison with Caregivers and monitor spiritual nurture activities.
• Give support in cases of emergency and other facilitations (school errands, hospital, etc.)
• Perform any other duties as assigned.

Qualifications and experience:

• Diploma Social Work, Communication for Development, Business administration. Project management, and/or degree in any social science is added advantage.
• At least a minimum of 1-3 years’ experience working in a Care facility with understanding of its operations
• Must be a holder of a valid driver’s license;
• Experience in managing Income generating activities a plus
• Able to exercise judgment and discretion in analyzing and resolving problems; read, correct and prepare clear and concise reports;
• Experience working in multi-cultural environments.
• Must be self-motivated, team player, flexible and able to work effectively across office departments.
• Good verbal and written communication skills, and fluency or near-fluent proficiency in local languages is desired.
• Strong in report writing and analysis of impact created.
• Analytical, decision making, negotiation, networking, liaison and donor engagement skills
• Ability to work on a team and contribute effectively to team efforts
• Functional knowledge working with Social Welfare under the Ministry of Community Development, Ministry of Health and Ministry of Education
• Ability to produce high quality work under tight deadlines and schedules
• Maintain cooperative working relationships with staff and children; demonstrate sensitivity to, and respect for a diverse population.

Essential Skills

• Strong Christian with unquestionable religious disposition
• Excellent interpersonal skills
• Strong communication skills, both written and verbal
• Strong computer skills including Excel, Word and Outlook
• Ability to maintain strict confidentiality
• Proven ability to work in a team environment
• Positive attitude, showing concern for people and community
• High level of self-motivation
• Ability to evaluate and analyze the behavior of families/community members
• Abilities to relate and connect with children and their families to understand their perspectives

3. REINTEGRATION ENTERPRISE DEVELOPMENT ASSISTANT (REDA)

Position summary

The Reintegration Enterprise Development Assistant (REDA) is responsible for maintaining the customer (families) relationship management database, mobilization and engagement of families and developing/maintaining content repositories. Facilitating and identifying families’ capacities for economic strengthening which involves contributing to delivery of service by ensuring sustainable households.

Major Responsibilities

Reintegration management and implementation

• Facilitate the mapping out and development of mobilization plan of beneficiaries (families);
• Participate in the development of a strategy  and implementation plan for roll out;
• Participate in the development of KAZ business prequalification standard, systems, procedures and processes that will address and support strengthening of families;
• Participate in the development of enterprise business strategy or plan for the vulnerable families and implement the business plan and implement it;
• Facilitate the implementation of keeping families together Initiative through strengthened initiatives and ensure actualization of the business ideas;
• Create awareness of the identified opportunities to the eligible families, connect and track performance for family sustainability;

2. Monitoring, Compliance and Reporting

• Be involved in the design of monitoring tools and ensure performance is tracked for impact reporting;
• Liaise and work with Social Workers on family tracing missions and start recording from inception gaps in the family livelihood;
• Ensure business or household economic tools are developed and shared with households for sustainable growth tracking and documentation;
• Ensure data collection and documentation of direct and indirect beneficiaries at household level;
• Be well-informed about emerging best practices, current issues and trends in assigned program for economic empowerment;
• Develop and submit quarterly, monthly and annual reports to the Reintegration Enterprise Development Officer (REDO).

3. Capacity Building, Networking and collaborations

• Facilitate meetings and knowledge sharing camps between families and the office for information gathering and decision making;
• In liaison with the safeguarding department, disseminate child protection and adult safeguarding behavioral conduct and protocols;
• Work with Social Workers to ensure that the prequalification standard is fulfilled within the correct time frame;
• Share all applicable policies and procedures with all relevant staff, families and stakeholders;
• The Assist the REDO in capacity building of staff in all business enterprise systems and processes.
• Ensure to practice, adhere and observe child protection and adult safeguarding protocols at all times.
• Perform any other duty as assigned.

Qualifications & Experience

• Diploma in business development studies, Statistics, administration, finance, marketing and/or economics
• Minimum of three years of relevant or equivalent work experience.
• Professional experience in fund management with an interest in impact investments.
• Extensive experience in community mobilization and methodologies.
• Extensive experience in market and/or rural development, access to finance (both micro and SME), SME accelerators or business development services, and/or other forms of consulting or operational experience with SMEs in emerging markets;
• Strong in proposal writing experience, as well as significant project management experience;

Essential Skills

• Strong Christian with unquestionable religious disposition
• Excellent interpersonal skills
• Self-starter, flexible and result oriented or focused
• Strong communication skills, both written and verbal
• Strong computer skills including Excel, Word and Outlook
• Ability to maintain strict confidentiality
• Proven ability to work in a team environment
• Positive attitude, showing concern for people and community
• High level of self-motivation
• Ability to evaluate and analyze the behavior of families/community members
• Abilities to relate and connect with children and their families to understand their perspectives
• Must possess strong client orientation, team-focused leadership skills,
• Experience working in multi-cultural environments.
• Must be self-motivated, team player, flexible and able to work effectively across office departments.
• Good verbal and written communication skills, and fluency or near-fluent proficiency in local languages is desired.
• Strong in report writing and analysis of impact created.

4. SOCIAL WORKERS

LOCATIONS: MONGU (1) and LUSAKA (2)

Purpose of the position:

Implement the work plan and interventions for either the Ray of Hope, ISAIAH or Spring of Life programs.  You shall work with children who have been socially excluded or who are experiencing trauma/emotional crisis. Identify safe homes for children ready to be transitioned and strengthen family bonds. Working with Reintegration Enterprise Development Team in identifying sustainable economic empowerment support required. Your work settings will include but not limited to working with; individuals, families and groups within the community. Work with schools, hospitals, government departments, communities and likeminded NGOs for the achievement of the set goals.

Key Major Responsibilities:

1.   Case Management

• Point of entry assessment for children and make referrals as required to for clinical or medical assessment;
• Interview children, review records, conduct assessments, and confer with professionals to evaluate the mental or physical condition of children;
• In liaison with the Psychotherapists, counsel, aid and address children’s related issues of trauma, drug abuse, alcoholism, sexual violence, harm in liaison with;
• Interview children’s, review records, conduct assessments, and confer with professionals to evaluate the mental or physical condition of a child;
• Provide complete documentation and records of assessments and treatment according to standard operating procedures;
• Working with other institutions, mobilize the relevant children for support in the facility.

2. Trauma Informed Care Assessments

• Assist children in adhering to treatment plans such as setting up appointments, arranging for transportation to appointments and providing support;
• This could be one-on-one counselling or group therapy at assessment level.
• Interview and evaluate child’s problems and relevant make referrals;
• Collaborate with Psychotherapists and nurses to plan and coordinate treatment, drawing on social work experience and patient’s needs;
• In liaison with the psychotherapist, educate children, parents and community members about mental and physical illness, abuse, medication and available community resources;
• Maintaining accurate records and preparing reports for legal action and where need be;
• May be expected to give evidence in court in line with the child case file;
• Refer patients or family members to community resources for treatment to assist in recovery from trauma, other mental or physical illness to ensure service efficacy;
• Strengthen the family support system by engaging the child’s families during treatment progression so that they know the nature of the mental health conditions of their loved one/s.

3. Behavioral Change management

• Discuss and analyze the behavioral issues and problems of the children and families;
• Counsel  and monitor the behavioral actions of the children for behavioral change documentation and tracking;
• Monitoring the behavioral actions of the children ;
• Research and engage behavioral change methodologies and agents then share adequately.

4. Child Protection & Safeguarding

• Work closely with the Child Protection department in awareness, disseminating and training of children and families;
• Ensure compliance to policy provisions including collaboration with relevant Senior
• Management and law enforcers in the unlikely event that cases of child abuse are recorded that require prosecution;
• Assist in assessments on risks and preparedness to respond to child abuse incidents;
• Ensure the safety and well-being of the children in the facility and anywhere assigned;
• Ensure application of domesticated regulations of child protection protocols, norms and convention on the Rights of a Child (CRC);
• Undertake performance appraisals for direct reports.

5.  Family strengthening, monitoring and reporting

• Family preparation, assessment and identifying support required for family strengthening, thereafter notify the relevant department for follow up and identification of economic empowerment support;
• Collect, document data on direct and indirect beneficiaries for impact;
• Provide support and mentorship to caregivers on best practice in child care;
• Ensure all caregivers are provided with adequate and appropriate work tools at all times;
• Provide information to parents concerning their children’s development, abilities, and areas of concern;
• Discussing and analyzing the behavioral issues and problems of the children and families;
• Planning and implementing of children, youth camps and activities;
• Monitor, evaluate, and record child progress with respect to treatment goals;
• Maintaining accurate records and preparing reports for legal action and where need be giving evidence in court;
• Provide complete documentation and records of assessments and treatment according to standard operating procedures.
• Production of monthly reports and documentation of success and impact stories.

Qualifications and Experience

• Must have a minimum of a Diploma in Social Work and a degree in Social Work will be an added advantage;
• Degree in Development Studies, Psychology, Sociology;
• Practice experience in child counselling, rehabilitation or behavioral monitoring for not less than 2 years;
• 2-5 years practical experience working with children in a similar setting may be strongly desired;
• Must be approachable and empathic;
• Practical experience on gender based violence projects is added advantage;
• 2-5 experience in different therapeutic or counseling methods and being able to switch between different approaches to meet each child’s needs is key and added advantage;
• Excellent communication skills, specifically the ability to communicate with children of different ages and from different cultural and socio-economic backgrounds;
• Aware of all professional, ethical, and legal regulations as determined by relevant regulatory bodies and the law.

Essential Skills

• Strong Christian with unquestionable religious disposition
• Excellent interpersonal and problem solving skills
• Strong communication skills, both written and verbal
• Strong computer skills including Excel, Word and Outlook
• Ability to maintain strict confidentiality
• Proven ability to work in a team environment
• Positive attitude, showing concern for people and community
• High level of self-motivation, reliable  and flexible
• Ability to evaluate and analyze the behavior of children
• Abilities to relate and connect with children and their families to understand their perspectives

Character Requirements

• A committed Christian with a personal faith in Jesus Christ and a heart for serving orphans and vulnerable children
• Full alignment with the driving of the mission/vision/core values of Kids Alive International, the Bible, Christian theology, statement of faith, and practice as stated on our website at www.kidsalive.org/meet-kidsalive/about/what-we-believe/ and www.kidsalive.org/meet-kids-alive/about/
• A commitment to champion and contributes towards our organizational culture
• Consistent commitment to open and honest communication, demonstrating respect for all
• A person of integrity and strong character

HOW TO APPLY

Candidates that fulfill the above selection criteria should send their expression of intent, clearly indicating position of interest. Maximum 4 paged CV, copies of certificates to [email protected] by 22nd May, 2022 before 17:00hrs.  Only shortlisted candidates will be contacted.

Child Safeguarding:

We need to keep children safe so our selection process, includes rigorous background checks, which reflects our commitment to the protection of children from all forms of abuse.

NOTE

Kids Alive Zambia is a legitimate employer, should you be asked for a fee during any stage of the application and/or recruitment process report to the relevant authorities or Kids Alive Zambia. If you are asked for money do not proceed with the process.

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