Multiple Positions – JCS Food Market

1. Hotel Manager

Responsibilities:

• Oversee personnel including receptionist and other employees.
• Monitor employee performance and conduct regular evaluations to help improve customer service.
• Welcome and register guests once they arrive.
• Making sure that the physical environment of the hotel is maintained at all times.
• Resolve issues regarding hotel services, amenities, and policies.
• Organize activities and assign responsibilities to employees to ensure productivity.
• Create and apply a marketing strategy to promote the hotel’s services and amenities.
• Evaluate hotel performance and ensure compliance with health and safety rules.

Requirements:

• Bachelor’s degree in Hospitality, Hotel management or relevant field.
• Between the age of 29-36
• A minimum of 3 years’ experience in hotel management or similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Able to work in Multi cultural setting
• Exceptional leadership abilities with great attention to detail.

2. Hotel Receptionist/ Hotel Front Desk

Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and telepathically.
• Verifying guests’ payment methods during check-in.
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Provide information about our hotel, available rooms, rates and amenities.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs.
• Maintain updated records of bookings and payments

Requirements:

• Diploma in Hospitality or relevant field.
• Between the age of 25-33
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Excellent communication and organizational skills
• Degree in hotel management is a plus
• Excellent customer service skills.

3. Business Centre Clerk

Responsibilities:

• Welcoming and receiving clients and customers.
• Typing up documents and editing existing documents on Word, Excel, and PowerPoint.
• Assisting customers with printing, photocopying, laminating, binding, scanning and e-mailing.
• Taking and printing of ID Photographs

Requirements:

• Minimum a diploma in business administration or related field.
• At least two years’ experience in the same field.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Excellent customer service skills.
• Between the age of 22 and 30