Mobile Lending and Analytics Manager

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The purpose of the function is to co-manage Absa’s virtual lending with JUMO and Centre teams in growing quality Mobile banking credit extension compliments Absa’s conventional retail customer value proposition (CVP), and endeavors to service customer needs across a broad spectrum and reaching traditionally uneconomical retail segments without the need for a physical branch. In collaboration with a Finetech (JUMO) and Mobile Network Operator (MTN), the CVP delivers; a) Cost effective attainment of financial inclusion through virtual lending platform; b) Improved balance sheet position through attracting liquidity at a lower cost; c) Expanded Absa digital CVP that includes savings solution and reduced reliance on conventional customer engagement touch points

Job Description

Mobile Lending – JUMO Time split%: 40%

Collaborate with Retail Credit, Retail, Finance, JUMO and Centre to ensure optimal delivery of revenue and customer acquisitions targets Analyse the trade-off between different drivers across the virtual lending product lifecycle – pricing, volume, tenure, probability of default etc. – how this relationship impacts overall revenue, asset quality, impairment and profitability, portfolio strategies and to provide recommendations based on the best way forward Undertake detailed credit analysis of mobile lending loan portfolio by processing large volumes of data and converting it into accurate information for decision making Analyse portfolios to identify pockets of risk or opportunity and develop proactive strategies that assist in optimizing revenue potential Assist with weekly/monthly portfolio meetings to drive JUMO plans for ongoing and new initiatives between Country and Centre to ensure they are within budget and on target Assist with forecasting of key portfolio metrics as per operating Product Plans Manage the monthly impairment processes, ensuring that adequate controls are maintained over impairment and duly agreed by country and Centre Ensure that models are appropriate for the business use and that they are monitored and tracked as per policy Participation in continuous analysis, research and testing to assure effectiveness of credit risk models and tools for both conventional and JUMO credit CVPs. Provide input to annual product plan reviews and ensuring that country observations are duly incorporated Coordinate quarterly and ad hoc reviews that may precede Product Plan annual review Participate in visits to Mobile Network Operator, JUMO and other prospective MNOs, and attend events that may be relevant to mobile lending developments

Have regular calls and contact with JUMO and Centre senior managers to obtain understanding of mobile lending business in order to enhance understand portfolio credit migration

Portfolio Analytics and Models Management Time split%: 30%

Consistently manage and timely deliver analytics support to minimise losses and maximize profits through trend analysis,  impairment analysis, account management analysis, profitability analysis, stress testing, collections strategies and loss reduction strategies Identify opportunities to reduce loss, enhance revenue by building new rules & strategies, cross sell, up sell models Identify new opportunities for enhancing, streamlining services through use of advanced analytics, automation and optimization Use statistical tools and techniques such as – forecasting, segmentation, predictive analytics etc. to aggregate and analysis management information for decision making purpose Evaluate projects from a business perspective and showcase analytics value add across projects and different forums Ensure that both conventional and JUMO models are well understood and working in collaboration with Group’s Independent Validation Unit in respect of model development and validation processes Participate, review and provide  challenge in workday meetings to establish month end impairments forecasts and understand impairment drivers Ensure all modeling issues are pro-actively identified and addressed by regularly engaging with relevant stakeholders, for instance if model inputs appears to be missing or inaccurate, this need to be addressed and communicated to stakeholders Ensure timely delivery of IFRS 9 and prudential standards impairments and other requirements Ensure efficient management of responses to local and Group driven regulatory queries. Additionally, ensure new regulatory requests are duly implemented and aligned with existing requirements are     Strong IFRS 9 subject matter, lending knowledge and credit risk models (PD, EAD, LGD, staging and ECL) both in respect to development, calibration, monitoring practices and downstream usage of modelled outputs by Retail, Finance, Credit and Risk Ability to articulate trends and impact of PDs, LGDs, EADs and ECLs in terms of modelling and non-modelling drivers of the retail portfolio, and relate to macroeconomis, methodology and credit policy Being able to articulate complex information in concise and structure manner adjusted for audience ranging from technocrats to senior executives

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)