Meetings & Events Sales Coordinator

Key Responsibilities of the  Meetings & Events Sales Coordinator:

• Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

  Requirements of the Meetings & Events Sales Coordinator

• 3 to 5 years Experience in Meetings and Events Sales ( Catering & Sales)
• Experience in a 4 or 5 Star Hotel will be an added advantage
• Customer Care Service and Knowledge of Hotel Banquets, Events and Meetings coordination
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills