Manager – Human Capital

Zambia Industrial Commercial Bank Limited

The Zambia Industrial Commercial Bank Limited (ZICB) is committed to meeting its mission of supporting its customers’ wealth creation and growth through provision of customer-centric banking solutions to its chosen segment, pivotal to commercialisation and industrialisation of the Zambian economy. In line with its mission, the bank is seeking to recruit a highly motivated, result-oriented, well qualified and experienced professional to fill the following vacancy:


Reporting to the Head – Human Capital, the job holder will undertake a wide range of Human Capital Management tasks related to Staff Resourcing, Training & Development, Performance Management coordination, Administration of Employee Benefits, Leave, Industrial Relations, Payroll Management, and attend to queries on Human Capital related matters in order to contribute to the Human Capital Department’s smooth operations and delivery of maximum value to the Bank.

Minimum Education:

  • Grade 12 School Certificate or GEC Equivalent;
  • Bachelor’s Degree in Human Resource Management or Public Administration or any relevant field.
  • Additional Human Resource Training a Plus
  • Minimum of Five (5) Years relevant Experience
  • Must be a Member of the Zambia Institute of Human Resource Management (ZIHRM)

Skills Required to Undertake the role:

  • Managerial, Human Resource Planning, and Organisation Skills
  • Analytical Skills
  • Excellent Communication Skills in both oral and written English
  • Problem Solving
  • Negotiating Skills
  • Numeracy
  • Team-work

Important Attributes:

  • Strong incorruptible character
  • High level of tact, diplomacy, and common sense
  • Approachable, good listener, patient to all clients
  • Principled and well cultured
  • Ability to practice confidentiality a must
  • Time Keeping
  • Working Under Pressure

Only candidates who meet the above job specifications should apply by enclosing their detailed CVs, photocopies of their academic/professional qualifications and any other relevant documentation in support of their application. Daytime and reachable telephone and/or mobile numbers should be clearly stated.

Kindly note that only shortlisted candidates will be contacted.

Applications should reach the undersigned before close of business on 1st October 2021.

Head – Human Capital

Zambia Industrial Commercial Bank Limited

Farmers House/Central Park, Corner of Church Road and Cairo Road

p. O. Box 30228


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