Duties and Responsibilities |
- Will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
- Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
- Checking documents, informing applicants of additional requirements and documents.
- Ensure all loans are properly documented with accurate and complete information.
- Maintaining clients right to privacy and confidentiality throughout the loan process.
- Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
- Answering to customer questions, customer service
- Â Ensure conformity with credit policy
- Responsible for cash management.
- Marketing
- Ensure that clients have the right information regarding the products, promotions, and other value-added services
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