IT Technician

Legacy Hilltop Africa

Legacy Hilltop Africa is seeking qualified candidates for the position of IT Technician. The property is comprised of 58 guest accommodations and 2 Presidential Suites. All of these guest rooms and suites are of the highest quality with individual air conditioning and private balconies, many with sweeping views from the hilltop.

Role Responsibility:

  • Assists in providing technical support and setup of AV equipment’s to the Banqueting department, other hotel staffs and guests
  • Assists in guiding the users to help setup AV systems or resolve escalated issues.
  • Troubleshoots and maintains all the AV equipment’s.
  • Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries are carried out in accordance with the Standard practice.
  • Banqueting hall audio –video equipment maintenance and service and to be ready to use all times.
  • Hotel Guest Rooms TV channels and transmission systems is up-to-date and in operation all the time.
  • Arranged the systems well in advance before the conferences and collect and placed them back in the stores in good working conditions.
  • Ensures that the work specified on the work order is carried out quickly, accurately, skillfully, economically, efficiently and completely.
  • Ensures that electrical rooms, electrical panels audio – video control rooms are kept clean and orderly.
  • Identifies upgrading needs for new AV systems, tools & equipment’s.
  • Participates in the installation of AV recording and Video calling systems during banquet events.
  • Ensures that the equipment’s & tools meet their requirements & specifications before use.
  • Set-up, operate, and troubleshoot AV / projection equipment’s / Mic / other devices in banquet/meeting rooms.
  • Ensure AV equipment is operational, labelled, repaired and cleaned when necessary.
  • Should be able to maintain an up to date asset register of all IT and related equipment and software
  • Should be able to develop and maintain an appropriate IT policy to guide users on the use of all IT software and equipment
  • Install and update company software and hardware as needed.
  • Review diagnostics and assess the functionality and efficiency of systems
  • Implement security measures
  • Monitor security certificates and company compliance of requirements
  • Offer technical support to company staff and troubleshoot computer problem

Education and Experience:

  • Candidate must posses a diploma in a Technical Discipline such as Computer Science, Information Technology or Computer Engineering.
  • Should have 2 -3 years’ experience in installation, configuration and maintenance of AV systems and equipment’s

To apply for this job email your details to

Share this with Family and Friends