Office of the Public Protector
OFFICE OF THE PUBLIC PROTECTOR
P.O BOX 50494
LUSAKA
EXTERNAL ADVERT
EMPLOYMENT OPPORTUNITY
The Office of the Public Protector is an independent oversight institution operationalised by the Public Protector Act no. 15 of 2016. The Office is headed by the Public Protector who is a Constitutional Office Holder as provided for under Article 243 of the Constitution of Zambia. The institution is entrusted with the mandate to promote and safeguard the interests and the rights of an individual in his or her quest to receive a “public service” that is just and fair.
The office also serves to promote good governance within the public institutions in the delivery of public service to the general public.
The Office invites applications from the suitably qualified members of staff for the following positions:
JOB TITLE : INVESTIGATIONS OFFICER (2) VACANCIES
GRADE : SALARY SCALE (I)
STATION : HEAD OFFICE, LUSAKA PROVINCE
DEPARTMENT : REGISTRAR
JOB PURPOSE
To undertake the investigation of general and systemic maladministration in order to facilitate resolution of cases and recommend remedial measures.
DUTIES AND RESPONSIBILITIES
The successful candidate will be reporting to the Senior Investigations Officer and shall be responsible for:
1. Ensuring timely investigations of complaints of maladministration in public institutions in order to establish the facts of maladministration.
2. Undertaking timely, production of special investigation reports and case summaries in order to generate information for decision making.
KNOWLEDGE AND SKILLS REQUIREMENTS
The applicants must meet the following requirements:
▪ Grade twelve (12) School Certificate with a minimum of five (5) Credits including English and Mathematics or its equivalent.
▪ Bachelor’s Degree in Social Sciences or its equivalent.
▪ Maximum Age Forty (40) years.
▪ Excellent Analytical skills.
▪ Excellent Writing skills.
▪ Good Interpersonal Communication Skills.
▪ High levels of Integrity.
▪ High levels of confidentiality.
▪ Computer literate
APPLICATION MODE
Applications must be addressed to the following address;
The Chief The Chief AdministratorAdministrator
Office of the Public Protector
(Former NAPSA Complex in Ibex Hill)
Off Lake Road, Plot No. Kabul/100/120
P.O. Box 50494
Ibex Hill,
LUSAKA
Submit your application either in person or email provided below
info@oppz.gov.zm
(a) Applications must be submitted together with detailed Curriculum Vitae, certified photocopies of National Registration Card, Academic and Professional Qualifications to the address given above.
(b) The closing date for receiving applications will be Tuesday, 23rd December, 2025 at 16:30 hours.
(c) Note that only successful candidates shall be contacted.