Information Technology (IT) Specialist/Officer

  • Full Time
  • Kitwe, Zambia
  • Applications have closed.

Website Scaw Limited

Scaw Limited is a Copperbelt-based manufacturing Company specialized in the manufacturing of grinding media, castings products and industrial oxygen and acetylene, that was established in 1960.

Scaw limited seeks to employ a suitably qualified, experienced and result oriented individual to fill up the following position on a two-year contract renewable depending on individual performance;


Job Purpose

The purpose of this role is to manage Information Technology infrastructure by analyzing requirements, designing and testing software, identifying, troubleshooting and resolving Information Technology problems.

Duties and Responsibilities;

1) Systems Administration and Support

  • Create and maintain active directory users and groups
  • Assigning appropriate end user rights for different file share roles
  • Provision of Information Technology support to key events
  • Manage the access control/ biometric systems
  • Maintain Systems documentation
  • Train staff on use of software applications

2) Network Administration Support

  • Installing, configuring and managing network equipment
  • Monitoring and improving network performance
  • Maintaining physical and logical network topology documentation
  • Troubleshooting and resolving network problems
  • Maintain PBAX and local telephone systems
  • Maintain and coordinate external telephone services and liaising with service providers for resolving faults.
  • Hardware Support

3) Ensure all hardware is maintained at regular intervals and with corresponding maintenance log

  • Maintenance of an up to date inventory of software and hardware
  • Coordinate repairs of Laptops, Desktops, Printers, Scanners and other computer related equipment
    CCTV Maintenance

4) Maintenance of all CCTV network infrastructure including switches, NVRs

  • Troubleshooting CCTV errors and faults, and appropriately escalating problems to maintenance service provider
  • Coordinate and monitor period service of equipment
  • Provide downtime reports
  • Security and Compliance

5)  Ensure the security policies and procedures are implemented for all systems

Deployment and management of anti-virus software to firm Computers
Train Staff to enhance their use of Information Technology systems and knowledge on security awareness

6) Email Administration

  • Create and Maintain User Accounts
  • Monitor and maintain email server
Key Requirements:
  • Grade Twelve (12) Certificate with a minimum of 5 Credits
  • Degree/ Diploma in Computer Science
  • At least 5 years’ experience in Information Technology
  • ISO 9001:2015 QMS (Added Advantage)
  • ISO 3500 Risk Management (Added Advantage)
  • Advanced Computer skills and applications
Skills and Competencies
  • Experience of working in a multi-cultural environment;
  • Analytical and strategic thinking skills
  • Knowledge of MS SQL Server
  • Good communication and interpersonal skills
  • Ability to work efficiently and effectively under pressure in a fast pace environment

Only applicants who meet the above requirements should submit their applications with copies of detailed Curriculum Vitae with traceable references, academic/ professional qualifications and any other relevant documentation in support of the application. Applications should be submitted to the address below or emailed to [email protected] not later than Friday, 3rd June, 2022.

Only short-listed candidates will be communicated to.




P.O. BOX 20418


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