ICT Sales and Marketing Consultant – Intern

Memory Business Solutions Ltd

The position falls into four main areas

  • pre-sales – giving detailed information about technical specifications and how they could meet a customer’s needs
  • sales – negotiating a commercial agreement to the benefit of both the customer and supplier
  • Assist in Configurations and Installations of ICT Projects
  • post-sales (or after-sales) – providing the support of hardware and software.

Roles and Responsibilities

As an ICT Sales and Marketing Consultant, you will need to:

  • Speak to customers, either face-to-face or over the phone
  • Gain an understanding of customers’ diverse and specific business needs and apply product knowledge to meet them
  • Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them
  • Carry out cold-calling to create interest in products and services, generate new business leads and arrange meetings
  • Identify and develop new business through networking and follow-up courtesy calls
  • Prepare and deliver presentations and demonstrations of software to customers
  • Market and promote a portfolio of products by writing and designing sales literature and attending industry events
  • Develop effective sales plans using sales methodology
  • Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
  • Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas
  • Meet sales targets set by managers and contribute to team targets
  • Network with existing customers to maintain links and promote additional products and upgrades
  • Handle software problems and faults, referring to specialist technical colleagues where appropriate
  • Respond to tender documents, proposals, reports, and supporting literature
  • Manage workload to organize and prioritize daily and weekly goals
  • Contribute to team or progress meetings to update and inform colleagues.
  • Assist in the Implementation of ICT Projects
  • Preparing sales reports, and maintaining and submitting records of business expenses incurred


  • A good level of technical understanding, with enthusiasm for new technology and its commercial uses – though having technical skills before you start isn’t essential
  • Self-motivation and a competitive, results-driven attitude
  • Passion, dedication, and focus
  • Stamina, resilience, and the ability to work well under pressure
  • Confident presentation skills and a professional telephone manner
  • Time-management skills and the ability to prioritize your workload
  • Ability to pay attention to detail
  • Articulate, persuasive, and influential verbal communication skills
  • A strong team spirits
  • Business awareness

To apply for this job please visit www.linkedin.com.

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