Human Resources Officer

Hungry Lion

Job Title: Human Resources Officer

To provide an adequate and professional recruitment & HR service to the business and to ensure adherence to all related policies, procedures and labour legislation. Areas of focus include, but are not limited to recruitment, on-boarding and talent and performance management. Key stakeholders include leadership and management across the organisation as well as various external service providers and vendors.


Recruitment and On-boarding:

  • Full-cycle HQ recruiting and positive candidate on-boarding and hiring manager experience.
  • Proactively and creatively build candidate pipelines of talent for departments to tight deadlines.
  • Actively contribute to and drive employer branding initiatives to position Hungry Lion as an employer of choice.

Vendor & Contract Management:

Risk Management and Consulting:

  • Identify, correct, mitigate and prevent risks to the organisation.
  • Build line manager capability and provide guidance on HR policies and procedures.
  • Drive succession planning, change management and leave calendars.

Relationship Building:

  • Develop positive, professional working relationships with internal and external stakeholders, and support and coach junior HR employees.

Reporting, Analysing, Administration and Support:

  • Draw weekly Sage reports for analysis and identify trends using data and action accordingly using HRIS for data integrity.
  • Maintain HO recruitment and on-boarding trackers to admin standards.
  • Organise and maintain records, documents and paperwork to ensure compliance and confidentiality.


  • Relevant qualification or a minimum 4 years’ experience as an HR Generalist and experience in specialist/ scarce skills and multisite recruitment.
  • Member of the Zambia Institute of Human Resources Management.


  • Working experience of G-Suite.
  • QSR or retail branch network experience.
  • Strong professional business and interpersonal communication, conflict resolution and management skills.
  • High degree of confidentiality and integrity.
  • Self-starter and results oriented, highly organised and attention to detail.
  • Ability to exercise sound judgment and independently determine and take appropriate action where necessary.
  • Ability to handle situations professionally with sensitivity, diplomacy and tact.
  • Sound knowledge of labour legislation.
  • Initiative for collection and information review to stakeholders to ensure company objectives are met.

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