Human Resources Officer

Job Title: Human Resources Officer

ROLE OVERVIEW

To provide an adequate and professional recruitment & HR service to the business and to ensure adherence to all related policies, procedures and labour legislation. Areas of focus include, but are not limited to recruitment, on-boarding and talent and performance management. Key stakeholders include leadership and management across the organisation as well as various external service providers and vendors.

DUTIES/RESPONSIBILITIES

Recruitment and On-boarding:

• Full-cycle HQ recruiting and positive candidate on-boarding and hiring manager experience.
• Proactively and creatively build candidate pipelines of talent for departments to tight deadlines.
• Actively contribute to and drive employer branding initiatives to position Hungry Lion as an employer of choice.

Vendor & Contract Management:

Risk Management and Consulting:

• Identify, correct, mitigate and prevent risks to the organisation.
• Build line manager capability and provide guidance on HR policies and procedures.
• Drive succession planning, change management and leave calendars.

Relationship Building:

• Develop positive, professional working relationships with internal and external stakeholders, and support and coach junior HR employees.

Reporting, Analysing, Administration and Support:

• Draw weekly Sage reports for analysis and identify trends using data and action accordingly using HRIS for data integrity.
• Maintain HO recruitment and on-boarding trackers to admin standards.
• Organise and maintain records, documents and paperwork to ensure compliance and confidentiality.

REQUIREMENTS

Essential:

• Relevant qualification or a minimum 4 years’ experience as an HR Generalist and experience in specialist/ scarce skills and multisite recruitment.
• Member of the Zambia Institute of Human Resources Management.

Desirable:

• Working experience of G-Suite.
• QSR or retail branch network experience.

COMPETENCIES

• Strong professional business and interpersonal communication, conflict resolution and management skills.
• High degree of confidentiality and integrity.
• Self-starter and results oriented, highly organised and attention to detail.
• Ability to exercise sound judgment and independently determine and take appropriate action where necessary.
• Ability to handle situations professionally with sensitivity, diplomacy and tact.
• Sound knowledge of labour legislation.
• Initiative for collection and information review to stakeholders to ensure company objectives are met.