Human Resource Officer: Administration and Operations

TopFloor Zambia

Key Responsibilities:

  • Oversee the recruitment process for the organisation, including the shortlisting, preliminary interviews and arrangement of final interviews with Heads of Departments
  • Coordinate the employee onboarding process, including conducting orientation sessions and preparing onboarding materials
  • Manage employee records, both physical and electronic, ensuring accurate, up-to-date employee information, confidentiality and compliance with data protection regulations
  • Ensure compliance with employment laws and regulations and represent the company in labour related disputes
  • Discuss employee rights with unions, management, and stakeholders
  • Participate in union negotiations where necessary
  • Manage the time and attendance of employees through biometrics and prepare and administrator payroll on Belina Payroll, Dove Payroll or or an integrated payroll package
  • Maintain leave records, track attendance, and processing employee benefits
  • Respond to HR-related inquiries from employees and managers, providing guidance and assistance as needed
  • Manage the renewal of the company and employees membership and licenses with Energy Regulation Board (ERB) and Engineering Institute of Zambia (EIZ)
  • Support in the implementation of HR policies, procedures, and programs; especially in the handling of disciplinary action, grievances and general HR issues
  • Offer advice and guidance, using awareness of best HR practices and company knowledge, to evidence appropriate decision-making by other leaders within the company
  • Support in the preparation of HR reports and documentation
  • Handle employee offboarding processes, including conducting exit interviews and collecting company assets


  • Bachelor’s Degree in Human Resources or equivalent
  • Minimum of 5 years of experience working in the engineering industry; demonstrable experience in HR administration and operations roles is an added advantage
  • Proficient knowledge of Dove and Belina Payroll systems; additional proficiency in Sage, Quick Books is an added advantage
  • Must be a fully paid-up Associate or Full Member of Zambia Institute of Human Resource Management (ZIHRM)
  • Must have full and demonstrable knowledge of the current Labour Legislation, especially those that are applicable in the engineering industry
  • Experience on processing of work permits is an added advantage
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Excellent communication and interpersonal skills
  • Ability to handle sensitive and confidential information with professionalism and integrity
  • Proficiency in Microsoft Office applications
  • Ability to work independently and in a team environment

How To Apply

If you are a motivated HR professional with strong administrative skills and a commitment to excellence, we encourage you to submit your application before 13th June 2024. Only shortlisted candidates will be contacted.

Desired Skills and Experience

  • Administration
  • Human Capital
  • Human Resource
  • Operations

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