Human Resource and Administration Manager

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

Laura & Partners Consulting Limited

Our client, dedicated to fostering the growth of environmentally sustainable businesses in Zambia through innovative market development, capacity building for high-growth enterprises, impactful financing mechanisms, and investment facilitation services, is seeking a competent and qualified Human Resource and Administration Manager.

Main Purpose of Job:

Human Resource and Administration Manager leads the Human Resource team and provides Human Resource support to all employees on integrated Human Resource solutions, including workforce planning, talent acquisition, performance management, talent development, leadership development, employee relations, administration and general employee well-being as required by the organisation’s human resource and operational functions.

Main duties and responsibilities:
  • Strategy and Planning
  • Stakeholder Management
  • Resourcing and Development
  • Human Resources Operations
  • Employee Relations, Wellness and Health and Safety
  • Organization Development
  • Compensation and Benefits Reward
  • Administration
  • Reporting and Business Analytics
  • Team Leadership, Coaching and Mentors

Key Responsibilities and time split

Main Activities

Strategy and Planning

  • Contribute to the development of the Corporate Strategy;
  • Provide strategic human resource guidance to the executive team; and
  • Develop and execute human resource strategies in alignment with the organisation’s goals and objectives;

Stakeholder Management

  • Manage relationships with external stakeholders, including donors, auditors, service providers and regulatory authorities.

Resourcing and Development

  • Develop resourcing plans to meet the organisation’s staffing needs;
  • Manage employee onboarding and offboarding;
  • Manage effective performance and career development systems;
  • Direct training activities from the annual plan;
  • Coach staff and managers on SMART objectives and feedback as well as personal development plans; and
  • Guide Managers in identifying training needs;

Human Resources Operations

  • Oversee HR support for smooth business operations;
  • Develop a comprehensive HR information system;
  • Review, develop policies and maintain up-to-date HR policies and processes;;
  • Implement HR Risk Management Plans; and
  • Manage employee records and payroll compliance;

Employee Relations Wellness and Health and Safety

  • Provide specialist advice to managers on employee relations within legal guidelines;
  • Develop communication strategies to reduce conflicts;
  • Manage fair grievance and disciplinary procedures;
  • Implement effective wellness programs;
  • Boost morale through engagement activities; and
  • Lead safety and health compliance;

Organization Development

  • Drive leadership development for the organisation’s growth;
  • Advise on organizational structures and change management; and
  • Support managers in implementing change effectively;

Compensation and Benefits


  • Develop reward and remuneration policies to attract and retain talent;
  • Create a reward policy based on contribution, not attendance; and
  • Ensure legal compliance in terminal benefit payments;


  • Manage the procurement of all of the organisation’s inventory and stock including assets and materials;
  • Optimally manage the outsourcing services;
  •  Manage the fleet and transport functions of the Organisation in order to minimize
    disruption of activities and reduce cost;
  • Manage the office support services and premises of the organisation and;
  • Managing office facilities optimally.

Reporting and Business Analytics

  • Guide HR team in generating timely and precise reports;
  • Lead and contribute to HR-related reporting for Board and Donors;

Team Leadership, Coaching and Mentors

  • Define performance contracts for HR team, monitor progress, and foster skill growth;
  • Manage personal workflow, prioritize tasks, and meet objectives on time and with quality; and
  • Mentor HR team, promote learning, and encourage professional development;
Qualifications Experience and Skills:
  • Considerable competence at senior management level is required to understand and apply advanced policies, practices, procedures, concepts, and principles;

General Education:

  • Full Grade Twelve (12) Certificate
Professional/Academic Qualifications:
  • First Degree in Human Resource Management or related Social Science discipline.
  • Professional and valid membership to relevant professional body (ZIHRM)
Relevant Job Experience:
  • Minimum of 5 years’ post qualifying experience in a cross-cultural environment institution at senior management.
  • Experience in HR Generalist functions.
  • Experience in working with donor programming, rules, and regulations.


  • Team building;
  • Conflict management;
  • Interpersonal  skills;
  • Decision making skills;
  • Conceptual skills; and
  • Highest standards of integrity
  • Strategic leadership and management skills;
  • Organisation and coordination skills;
  • Administrative skills;
  • Influencing/persuasion/judgement;
  • Organization and coordination skills
  • Performance management and development;
  • Developing motivation and coaching;
  • Mentoring and counseling and;
  • Strategy formulation and execution.
  • Staff / Welfare administration;
  • Industrial Relationship management/ knowledge of Labour law (Domestic);
  • HR Policy development;
  • Performance management;
  • People, culture and relationship management;
  • Reward & compensation management;
  • Knowledge, competency and learning management;
  • Recruitment and selection practices and management;
  • Sound business acumen;
  • Data analysis and interpretation skills;
  • Governance, risk and compliance skills in the HR space;
  • Administration skills (procurement, facilities and fleet)
  • Project management skills;
  • Change management skills and;
  • Knowledge of the full MS Office suite
Applications must be addressed to:

The Managing Partner/CEO
Laura & Partners Consulting Limited CV 16
D.G Wallace Road,
COMESA Exhibition Village, Show grounds,

Applications must be emailed with the subject “Human Resource and Administration Manager” to on or before 21st May 2024.

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