HTS Hub Coordinator (x9)

Right to Care

Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare. We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.

Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The Maintained Epidemic Control of HIV (MECH) Project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The MECH project will work closely with and in support of the Ministry of Health.

About the Positions

Request to Hire Ref#: RTCZ21 – 108

Date advertised: 1st October 2021

Closing date: 8th October 2021

Position: HTS Hub Coordinator x 9

Location: Muchinga/Norther/Luapula Province

Contract type: Fixed Term

Contract duration: Two (2) Years

Reporting to: Provincial HTS Coordinator

Job grade: TBA

Contact Email: [email protected]

Qualifications and Experience

  • Degree in a Health-related field or Social Science, or 2 years of relevant experience in HIV/AIDS programs.
  • A Diploma in Psychosocial Counselling.
  • 3 years’ work experience
  • 3 years’ experience in a USAID funded project
  • Project management experience especially in HIV/AIDS programs.
  • Demonstrated experience in designing, implementing, and monitoring HTS programs and activities.
  • Computer literacy in Word, Excel, and PowerPoint are required.
  • Excellent oral communication and writing skills, interpersonal skills, and the ability to work in a team setting.

Technical and Behavioural Competencies

1. Confidence & Self Control.

  • Believes in one’s own capability as expressed in increasingly challenging circumstances and confidence in one’s decisions or opinions, within the framework of public interest, ethics and values and organizational integrity. It may include providing leadership, direction, and inspiration to others by making difficult decisions and taking actions that may not be popular but are in the best interests of the organization.
  • Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization.

2. Ethics and Integrity

  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Respects and maintains confidentiality.
  • Tells the truth and is honest in all dealings.
  • Keeps promises and commitments made to others.
  • Does the right thing, even when it is difficult.
  • Does not yield to pressure to show bias or manipulate others.
  • Avoids situations and actions considered inappropriate or which present conflict of interest.
  • Adheres to a set of core values that are represented in decisions and actions. Does not misrepresent self or use position or authority for personal gain.

3. Initiative

  • Identifies what needs to be done and takes action to achieve standards of excellence beyond job expectations. Does things that no one has
  • Requested that will improve or enhance products and services, avoid problems or develop entrepreneurial opportunities.
  • Plans ahead for upcoming problems or opportunities and takes appropriate action.

4. Planning and Organizing

  • Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed to achieve goals.

5. Professionalism

  • Demonstrates self-control by maintaining composure and keeping emotions in check even in very difficult situations; deals calmly and effectively with stressful situations. Maintains a professional demeanour.
  • Dresses appropriately for occupation and its requirements. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one’s work and the work of the organization.

6. Confidentiality

  • Ensures all client information is kept confidential and assures clients of confidentiality of information shared and records.
  • Ensures access to client information and records are always protected.

Key Performance Areas

1. Coordination and Collaboration

  • Coordinate all HTS Hub activities in the hubs
  • Collaborate with MoH and other hub leaders in achieving HTS targets through well coordinated plans, effective communication, and proactive management of HTS indicators and Retention.
  • Ensure that strong monitoring systems of HTS programs are in place at all sites and maintained.
  • Coordinate all logistics required under the HTS Department
  • Conduct monthly ordering and printing of IEC materials, registers, pamphlets, posters, and other consumables utilized for advocacy and awareness activities for the purpose of demand creation.
  • Coordinate and manage all District Coordinators and Professional Counsellors towards achieving Project goals.
  • Work with the QA/QI Specialist to facilitate quality standards among community-based organizations and volunteers working within the community health system in RTCZ-MECH supported catchment areas to provide HTS.
  • Ensure overall coordination of all high priority HTS impact interventions in the Hub.
  • Facilitate integration of HTS into other health services including FP, MNCH, TB etc.;

2. Planning

  • Develop Hub HTS plans in HTS activities informed by the District classification and gaps identified.
  • Develop monthly and weekly support plans informed by data, successes, and challenges to offer support in the hub.
  • Develop, manage, monitor, and file inventory for all demand creation assets, supplies, materials, and equipment allocated to Districts in a respective hub.
  • Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed to achieve goals.
  • Work in collaboration with MoH, the Provincial and Regional Office in identifying training needs for staff in the Hub.
  • Work in collaboration with District supply chain and facilities to plan and share commodity consumption reports in time to ensure sufficient supply of HTS commodities.

3. Monitoring and reporting

  • Ensure daily, weekly, and monthly monitoring of HTS indicators is done effectively.
  • Provide comprehensive feedback of monitored and evaluated HTS indicators.
  • Ensure all Weekly PC reports, Monthly HTS Reports and all HTS reports are compiled, analysed, and reported according to set deadlines for submission to the Provincial HTS and Retention Coordinator.
  • Develop HUB level performance tracking tools for effective and efficient program performance management and be always aware of gaps.
  • Monitor the usage and reporting of the LYNX application and other innovations introduced.
  • Ensure monthly forecasting, quantification, monitoring of the usage and reporting on Rapid Test Kits (RTKs) and HIV selftesting kits is done according to the guidelines and raise a 1 month early warning alert for expected RTK shortage.
  • Routine physical checks of Districts and facilities in the Hub and implementation of HTS activities in line with USAID and RTCZ SOPS and guidance.
  • Ensure effective use of the reports and data from facilities to mitigate the challenges and improve hub performance.
  • Ensure accurate data entry by Professional Counsellors through the District Leadership and timely reporting to achieve project targets and expectation.

4. Counselling and Supervision

  • Adequate Supervision by HTS Supervisors that should be documented, and evidence based through reports and translated into performance of teams being led.
  • Supervision and support of Community Partners and Supported Districts for effective delivery of HTS Services
  • Provide overall leadership and technical expertise for the project’s HIV testing services activities and retention of clients to guide the use of appropriate technical and programmatic approaches to HIV case finding through targeted testing and innovative approaches.
  • Provide supervision, mentoring and on the job training for all HTS staff in RTCZ-MECH Supported sites, including identification of capacity gaps, and updating knowledge of counsellor testers on current HTS practices.
  • Ensures the proper flow of relevant information (policies, procedures, in services, problems, etc.…) to management staff and supervised personnel.
  • Ensure the optimal standard of counselling and HIV Testing Services (HTS) is achieved by ensuring the use of national guidelines and protocols, assure ring Confidentiality, ensure proper documentation of activities using appropriate national HTC tools for accurate record keeping and timely reporting.

5. Data Management and analysis.

  • Mentorship of HTS teams on revised registers and SOPs.
  • Ensure that all administration in the district is coordinated and according to internal standards.
  • Use of data to make informed decision for performance improvement.
  • Ensure correct and complete documentation of all HTS source documents through regular checks.

6. Technical Support

  • Provide intensive hands-on site technical supportive supervision in the Hub and mentorship to all hub HTS staff HTS to ensure implementation of high yielding strategies – Indexing/PNS, PITC, Targeted Community Hot Spot testing, HIV Self Testing and EID/NAT/PCR antigen test, Adolescents, paediatrics, and men.
  • Ensure that all HTS hub staff support is well trained in High Priority HTS impact interventions and accurate management of clients for the purpose of Retention.
  • Operationalize the index case tracing strategy and the treat all strategy.

7. Innovation

  • Develop innovative ideas to achieve HTS indicators and ultimately retention.
  • Implement strategies targeted towards exposed babies, adolescent boys and girls, men, and women.
  • Create a platform to share innovative ideas from teams that are targeted at improving indicators and the program ultimately.


By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.

Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply.

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