Finance Helpdesk Administrator

The key responsibilities for this role include but not limited to the following:

• Works with the team and to deliver data products and provides business insights through data analysis;
• Carries out customer analytics required for execution of offers;
• Ensures compliance of internal SLA between application team and business;
• Identifies, analyzes, and interprets trends or patterns in complex data sets;
• Supports marketing sections and in the execution of data analyses;
• Carries out detailed data mining, reports, and delivers market/trend analyses to the business;
• Extracts data from various applications and systems, manipulates and explores data, produces analyses using Microsoft Access, Excel, SAS/SQL, etc;
• Independently researches, organises and analyses technical information and prepares reports & recommendations.

Requirements

• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
• Bachelor’s Degree e.g. B Sc. or Business qualification or equivalent;
• At least 2 years experience of Data Mining, SQL;
• Advanced knowledge of Excel;
• Data Analysis;
• Troubleshooting, analytical, logical, critical thinking and problem-solving abilities.