Field Service Technician

Copper Quail Global is your Human Capital Solutions Partner, with over 15 years of experience working across Africa. We are Recruitment Advisors specializing in Executive Search, Contingency Recruitment, Headhunting, Outsourced Employment and Training.

We have dedicated divisions and teams of industry experts that specialize in expatriate, diaspora and local recruitment across Africa, making Copper Quail the perfect partner of choice when choosing the right consultancy to partner with.

Employment Type: Permanent, Full-Time
Department: Service

Company Overview:
A global leader in the manufacturing and distribution of innovative solutions for the mining and mineral processing industries, our company is known for its cutting-edge technology in grinding mill relining systems. With a strong global presence, we provide top-tier support and services to our clients across various industries, with a focus on continuous product development and excellence.

Role Overview:
We are looking for a skilled and proactive Customer Field Service Technician (Electrician) to join our team. This role involves the assembly, commissioning, repair, and maintenance of our cutting-edge Mill Relining Technologies. You will also support spare parts sales and provide training and technical assistance to our clients across South Africa and Rest of Africa.

The position requires frequent domestic and international travel (between 80 to 150 days annually) and working extended hours while on-site. Your work will directly impact the efficiency of our client operations and contribute to maintaining our leadership in the market.

Key Responsibilities:

• Assemble, commission, maintain, and repair the full range of Mill Relining Technologies at mine sites.
• Provide technical training and support to mine site personnel on the effective use of equipment.
• Troubleshoot and resolve technical issues, ensuring timely and effective problem-solving.
• Support spare parts sales for existing customers and assist with stock audits at client warehouses.
• Collaborate with the Service Superintendent to meet customer needs and ensure high-quality service delivery.
• Follow company health, safety, and environmental policies while working on-site.
• Prepare and submit timesheets, expense reports, and other necessary administrative documentation.

Desired Skills, Qualifications, and Experience:

• Trade Qualification (Electrical Technician) – Required.
• Experience in the OEM industry, specifically with grinding mills and relining technologies – Desirable.
• Experience in hydraulic systems and electrical schematics- Required.
• Well-developed communication, computer literacy, and time-management skills – Required.
• Ability to travel internationally and domestically as required.
• Knowledge of Microsoft Office Suite and experience with maintenance programs – Required.
• Valid South African driver’s license and ability to obtain an international driver’s license.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with leading-edge technology in a dynamic global company.
• Extensive travel to customer sites across Africa and internationally.
• Training and professional development opportunities.
• A collaborative and innovative work environment.

If you are a skilled Electrical technician looking for an exciting role with international exposure and the opportunity to make a real impact, we encourage you to apply!