ERP Support Junior Associate

ROLE AND RESPONSIBILITIES

We have an exciting opportunity for an experienced Candidate looking to experience their role in a new way.

This role will provide business user and systems support along with project execution for activities relating to Enterprise Resource Planning (ERP) platforms.

Responsibilities

1. Attain deep knowledge in ERP modules, database structure and points of integration with other applications.
2. Work on ERP projects such as platform installations, upgrades and migrations, data extracts for financial or audit purposes, integration with mobile and cloud technologies, etc.
3. Ensure the integrity and security of information
4. Manage and close sales opportunities through partner account strategy, forecasting, account resource allocation, and planning.
5. Provide ERP application support for all users as per site installation.
6. Support ERP projects such as platform installations, upgrades and migrations, data extracts for financial or audit purposes, integration with other mobile and cloud apps.
7. Support projects with operational leaders to drive ERP installations.
8. Maintains confidentiality, protecting clients, company, personal, and private information.
9. Responsive to client’s queries and requirements.
10. Possess a professional demeanor (appearance, attitude, and behavior).
11. Other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• 3+ years accounting/finance experience.
• ERP support and implementation experience
• Knowledge of accounting and internal controls
• Phenomenal problem-solving skills, drive to do things the right way and ability to prioritize/triage constantly evolving user needs.
• Application testing, change and release management discipline.
• Excellent communication skills with ability to present to users (including the ability to communicate technical information to “non-technical” users).
• Solid working knowledge of Microsoft Office suite of applications.
• Able to work in a support team environment.
• Preferred Technology Exposure: SharePoint, Windows, Microsoft Office365, Windows & Linux system administration, Crystal Reports.