Engineer Data Centre

Infratel

INF 5 – Engineer Data Centre

Employment Type: Permanent & Pensionable
Location: Lusaka Province
Closing Date: July 15, 2024

The Engineer Data Centre Infrastructure Administrator will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. The officer – will be in-charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.

Key Responsibilities

Storage Provisioning

  • Provision Storage for Data Centre Clients.
  • Support Data Centre clients on Storage requirements and backup services
  • Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
  • Re-label SAN ports to show that they are no longer used postmigration.
  • Maintain backups for all systems and client repositories
  • Implement cloud technologies and monitor their performance

Cloud Services Provisioning

  • Virtual machines provisioning
  • Implement Software and patch updates
  • Support decommissioning efforts

Network Management

  • Implement security for all network nodes
  • Monitor the operations of network links

Customer Services

  • Handle support calls and advise clients in customer friendly manner.
  • Report on all matters affecting service quality

Inventory Management

  • Maintain an up-to-date schedule of the equipment in the datacenter
  • Maintain data on Client Equipment and all required attributes.

System Health Checks

  • Perform basic daily and weekly system health checks to ascertain system uptime;
  • Ensure compliance to privacy and security standards at all times
  • Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.

Incident Management System

  • Update the incident management system with appropriate information whenever any incident occurs.
  • Resolve any relevant incidents.

Reporting

  • Bachelor’s Degree in Information Technology, Computer Science or related Field
  • Member of ICTAZ – Mandatory
  • Good knowledge of Virtualization
  • Good knowledge of Storage Administration
  • Has extensive technical knowledge in data Centre operations
  • Applies broader knowledge of standards to work assignments
  • Enhances his/her technical knowledge through continuous learning
  • Identifies problems/issues.
  • Strength in network inspections and cable management
  • Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
  • Integrates/evaluates multiple factors to develop creative practical solutions.
  • People Skills
  • Project Management
  • Communication skills
  • Ability to follow and strictly adhere to procedures
  • Analytical thinking
  • Wide knowledge of risks and threats;
  • Ability to prioritize risks and threats to network systems;
  • Ready to consult widely and efficiently and work as a team with other IT specialists;
  • Ability to quickly respond to any user query;
  • Quick learner, eager to leverage new technologies in a dynamic team environment;
  • Minimum of three (3) years of information technology experience with a focus on networks and Storage administration

To apply for this job please visit enchito.co.zm.

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