Financial Education Officer

Bank of Zambia

Job Purpose

Empower and protect financial consumers through implementation of financial literacy and awareness campaigns aimed at enhancing their understanding of consumer rights and responsibilities as well as understanding basic information of financial products and services.

Main Accountabilities

  • Design, develop and implement financial literacy programmes for targeted groups.
  • Contribute in development of financial education policies, strategies and action plans.
  • Conduct impact evaluation of consumer awareness and financial literacy programmes.
  • Liaise with financial sector regulators and other bodies on matters relating to Consumer Protection and Market Conduct (CPMC) education.
  • Provide inputs to reports on financial literacy and consumer education.

Qualifications and Experience

  • Bachelor of Business Administration, Bachelor of Arts in Mass Communications, Economics or equivalent.
  • Grade 12 School Certificate with five (5) ‘O’ Levels (credit or better).
  • 3 years’ relevant experience

Key Knowledge and Attributes

  • Analytical skills
  • Interpersonal skills
  • Communication and presentation skills


Bank of Zambia Conditions of Service will apply.

To Apply

Only candidates meeting the above role specifications are invited to apply online, Applicants’ detailed curriculum vitae (CV), scanned certified copies of certificates and National Registration Card MUST be attached to the online application. The closing date for applications is Monday, 24 June 2024.  Please note that only applications submitted online shall be considered.

Female candidates are encouraged to apply. Only shortlisted candidates will be contacted.

To apply for this job please visit

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