Jumbo Wholesale Zambia Limited
Jumbo Wholesale is a low cost, no frills wholesale business providing General Merchandise, Cosmetics & Food products in bulk to a range of independent traders & commercial users in Southern Africa. Jumbo – The Giant of Africa offers you a wider range, great deals, improved services and a better shopping experience.
We believe in cultivating relationships, team work, excellent customer service, simplicity, innovation and keeping our promises.
We currently seek to fill the position of Dispatch General Assistant
- Ensure items rung up by the cashier against the till slip to ensure that the goods are charged correctly as per the till slip.
- Ensure items correctly to ensure that there are no undercharges.
- Ensure the quantity of items matches the invoice.
- Ensure the description of the items matches the invoice.
- Ensure the measurements are correct (e.g. litres, mls, grams).
- Check whether items are shrink-wrapped and what quantity is shrink-wrapped.
- Check suspicious items. Open all boxes. If suspicious goods are found, report this to Management. If all is in order let the goods through. Reseal the box, if requested.
- Report incorrect pricing or ticketing to the Manager and follow up if it is not corrected.
- Pack customers goods into boxes or trolleys. (Following all packing protocols) .
- Check for damaged goods where goods are damaged and replace with undamaged items.
- Ensure the customers leave with undamaged goods.
- Check the weight of cartons to ensure they are not to heavy or too light.
- Ensure the right labels are printed according to the invoice details.
- Ensure the labels are placed on the right cartons, to ensure no mixing of orders.
- Inform transporters to collect the goods, contact the transporter as per the customers instructions.
- Ensure customer service standards are adhered to with both the Customer and transporters.
- Ensure a neat and tidy work space at all times.
- Follow all ad-hoc requests from your supervisor including but not limited to picking up litter, cleaning the floor, clean counters etc.
- Any other duties as assigned.
- 2-3 years related experience as General Assistant in similar Role/Capacity (Retail).
- Full Grade 12 Certificate.
- Quality & service orientated.
- Excellent Communication Skills.
- Safety awareness.
- Must pay attention to detail, work well under pressure and be willing to go the extra mile.
To apply for this job email your details to Zambia.Recruitment@masscash.co.za.