Zambia National Building Society (ZNBS)
ZNBS seeks to recruit qualified, skilled, motivated and energetic individuals to fill the position of DIGITAL TRANSFORMATION OFFICERS under the Operations Directorate.
Job Purpose:
To supervise and drive the digital transformation process across ZNBS business functions and departments to enhance the efficiency of operations and service delivery.
Duties and Responsibilities
- To cultivate and manage objective working relationships with various stakeholders, including end-users, SMEs, project managers and senior staff members.
- To support digital projects across ZNBS.
- To design relevant IT solutions and product specifications and architecture in accordance with the agreed standards, which conform to the requirements approved by the appropriate governance settings.
- To assess, identify, document, and measure potential opportunities within the business environment and optimise business processes regarding legislative, audit and business policy requirements to ensure that processes are optimal and fit for purpose.
- To ensure adequate unit, system integration and post-implementation unit tests are performed for all configuration and development tasks.
- To ensure testing yields are at an acceptable level of performance for the changes being delivered.
- To establish a sound, change management culture through awareness of campaigns which influence behaviour and drive user acceptance.
- To analyse and/or identify problems/requirements to determine impact, patterns and trends, best-fit alternatives, and best practice solutions.
- To determine the estimated resources and timelines required to deliver the required functionality.
Qualifications and Experience
- Grade 12 School Certificate
- Bachelor’s degree in computer science, engineering, or a relevant field
- Three (3) years of relevant work experience
- Member of The Information and Communications Technology Association of Zambia (ICTAZ) Added Advantage
- Knowledge and experience in banking
- Prince II certification or project management certification
Required Competencies / Personal Qualities
- Communication Skills
- Analytical skills
- Numerical/Computation Skills
- Problem-Solving Skills
- Presentation skills
- Well-developed knowledge of banking and financial services
- Innovative
- Project management skills
- Good understanding of the digital banking channels
Appropriately qualified and interested candidates meeting the above credentials must submit application letters enclosing a detailed curriculum vitae (CV), traceable referees and copies of academic/professional qualifications to the undersigned by Wednesday, 3rd May 17:00 hours.
Director Human Resources
Zambia National Building Society
Century House, 3rd Floor, Cairo Road
P O Box 30420
LUSAKA
Please note that only short-listed candidates will be contacted.