Digital Quality Assurance Specialist

Zambia Industrial Commercial Bank Limited

The Zambia Industrial Commercial Bank Limited (ZICB) is committed to meeting its mission of supporting its customers’ wealth creation and growth through provision of customer-centric banking solutions to its chosen segments, pivotal to commercialisation and industrialisation of the Zambian Economy. In line with its mission, the Bank is seeking to recruit highly motivated, result-oriented, well qualified and experienced professionals to fill the following vacancies:

Job Title: Digital Quality Assurance Specialist (x1)

Reporting to the Manager – Digital Banking Products and Channels, the jobholder will provide an understanding of change needs in the business, change assessment, business requirements management, project support for digital projects, software test planning and execution in accordance with approved governance processes and procedures.

Qualifications and Experience
  • Grade 12 School Certificate or GCE equivalent that include a minimum of credit in Mathematics and English language
  • Bachelor’s degree or Diploma in ICT or Business Administration or Project Management or any other related field
  • Minimum of 3-years in either software development, test management or technical support
  • Knowledge and experience in business process modelling and banking systems
  • Experience in coaching/training large teams
  • Knowledge of Project Management methodologies, i.e. Prince 2 professional is required;
  • Should be a Member of ICTAZ

(a) Analytical skills

(b) Attention to detail

(c) Critical thinking

(d) Excellent oral & written communication

(e) Patient

(f) Committed to completing assigned tasks

(g) Proficient in data analysis and excel.

Only candidates who meet the above job specifications should apply by enclosing their detailed CVs, photocopies of their academic/professional qualifications and any other relevant documentation in support of their application. Daytime and reachable telephone and/or mobile numbers should be clearly stated.

Kindly note that only shortlisted candidates will be contacted.

Applications should reach the undersigned before close of business on Thursday 25th February 2021.

Head – Human Capital

Zambia Industrial Commercial Bank Limited

Farmers House/Central Park, Corner of Church Road and Cairo Road

P. O. Box 30228


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