Credit Controller

  • Full Time
  • Zambia

Dr. Agarwal's Eye Hospital

Job Title: Credit Controller

No of Positions: 1

Job location: Lusaka

Job Summary

The credit controller is a critical role and is ultimately responsible for managing all money borrowed or owed to the Hospital. This role will handle the collection of finances, the resolution of account queries, produce and send sales invoices and issue credit notes. The credit controller will be responsible for coordinating the debts of existing clients. The credit controller is also responsible for the management of debt recovery.

Duties and Responsibilities

  • Maintain strong relationships with all clients to ensure invoices are clear for payment
  • Manage the timely and effective collection of all debts and payments
  • Negotiate repayment plans when necessary
  • Resolve all issues raised internally and externally around outstanding invoices
  • Post and allocate daily receipts to accounting systems; run reports for centre head.
  • Provide account information to internal departments

Requirements and Qualifications

  • Diploma in Accounting, Business Administration, Finance or ZICA equivalent.
  • At least 2 years’ work experience.
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Strong communication skills, orally and verbally
  • Ability to reconcile complex accounts and have excellent attention to detail
  • Competence in Microsoft Office products, and accounting software programs
  • Prior experience with financial systems or Accounting packages.
  • Calm, confident manner to handle potentially uncomfortable conversations
  • Ability to hold personal client information in the strictest confidentiality

Candidates meeting the above criteria must send their application letter, NRC, traceable references, academic certificates and other supporting documents as ONE DOCUMENT in PDF to:

The Credit Controller should have work experience in a health sector. Please note, this is a prerequisite.

To apply for this job email your details to

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