Compliance Manager and MLRO

DPO Pay by Network

Job Purpose

Directing and overseeing day-to-day Risk and Compliance management of PayNow Zambia Limited including driving and directing compliance in each business and support function. The role is to implement and maintain ongoing improvement of an effective risk and regulatory compliance program, consistent with the Bank of Zambia requirements, Scheme Compliance programs, AML policies and regulations. The role provides support to Head of

compliance Rest of Africa and is responsible for coordinating regulatory reporting activities and ensuring reporting timeframes are being met.

Job Accountabilities

  1. Support with delivery of key elements of the risk and compliance programme activities (including implementation of risk and compliance framework for examples, risk assessments, control testing, AML/CTF training, regulatory reviews, obligations register) ensuring the respective deadlines are met.
  2. Identify log and monitor risk and compliance Issues. Proactively partner with the business to complete remediation work through to completion within the required deadlines. Produce regular metrics and programme status updates as and when needed.
  3. Assist with ad hoc projects monitoring tasks and regulatory change initiatives.
  4. Promoting a good risk and compliance culture and assisting the business in complying with relevant laws regulations.
  5. Determine regulatory reporting of events. Prepare reports and communications to Regulatory Authorities and ensure filing within the required timeframe to BOZ and FIC.
  6. Escalate high priority issues as well as identified business risks to the appropriate management level with managing risks relating to payments.
  7. Providing support and advice to the business to ensure compliance with regulatory requirements and otherapplicable international regulations including delivering the firm’s compliance programme.
  8. Validating and reporting any suspicious transactions through reports and raising SAR/STR wherever required with the FIC.
  9. Undertaking one-off reviews deep dives and assessments of business line compliance particularly with new regulatory obligations.
  10. Acting as the subject matter expert for specific areas of regulation providing support and guidance on requirements and overseeing the firm’s control environment.
  11. Supporting the risk and compliance team in other functions as needed which has included reviewing cross boarder guidelines and preparing board and senior management reporting conducting client contract reviews.
  12. Assist in performing monitoring and surveillance reviews when we have identified and mitigated any compliance risks or gaps identified.
  13. Supporting business and support units in completing their risk assessments (RAs) for processes, new changes and initiatives.
  14. Ensure that appropriate risk and control self-assessment (RCSAs) reviews are done in a timely manner.
  15. Support business and support units in reporting their incidents and losses.
  16. Provide and facilitate training and awareness to staff across the company.

Experience / Skills Required

  • Degree educated or a strong academic/professional work record with particular preference for accounting, legal, Risk/Compliance background.
  • Possess compliance qualification such as CAMS or any other a distinct advantage.
  • Experience working within a fintech, financial sector is a must have.
  • Experience of having dealt with the bank of Tanzania and other regulators a distinct advantage.
  • Experience working in risk or compliance review or monitoring role, reviewing regulations, and ensuring control in place to adhere to regulatory requirements.
  • Good PC skills (Microsoft Excel and Word essential – PowerPoint useful).
  • Good report writing and presentation skills.
  • Focused attitude to work with the ability to constantly meet deadlines while ensuring attention to detail, and high level of accuracy.
  • Superior interpersonal and communication skills.
  • Enthusiasm to work in a fast-paced, dynamic environment with the appetite to learn and develop skills as both the business and the regulatory environment evolve.
  • Self-starter. Ability to drive forward work plan under little supervision.
  • High standard of accuracy and excellent attention to detail
  • Excellent organizational skills


  • 5+ years’ experience in Compliance related role
  • 2+ years in a management role

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