Collections Officer

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

FNB Zambia

Job Description

Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions

  • Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Carry out collections processes within mandate, meeting SLA targets and quality standards
  • Comply with governance in terms of legislative and audit requirements
  • Manage personal development to increase own skills and competencies
Job Details

Application Closing Date: 27/01/24

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