FNB Zambia
Job Description
Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions
- Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Carry out collections processes within mandate, meeting SLA targets and quality standards
- Comply with governance in terms of legislative and audit requirements
- Manage personal development to increase own skills and competencies
Job Details
Application Closing Date: 27/01/24