C&F Declaration Officer

We are looking for someone who can assist in our Clearing and Forwarding Department for our Zambian Operations.

Hours: Monday to Friday plus alternate Saturday mornings

Responsibilities and Duties

• Calculating and processing duties and taxes to be paid and may be required to sign documents under a Power of Attorney on behalf of clients.
• Pay, or arrange for payment of taxes and duties.
• Liaising with Customers.
• Entering details onto specialized customs software including ASYCUDA WORLD
• Allocating the correct licence depending on type of goods being imported.
•  Attending meetings with Customs Officials in the application of duty refunds and tariff re-classification as appropriate.
• Assist with any appeals that are forthcoming.
• Will be required to be fully conversant with import, export, transit and transhipment laws and regulations.
• Expected to maintain his/her understanding of the Zambian customs regulations and keep up-to-date with changes as they occur, so as to be able to advise customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters.
• Post bonds for the products being imported or assist clients in obtaining bonds.
• Bond management and validation procedures.
• Prepare the necessary import documentation such as certificates of origin and cargo control documents.
• Required to liaise with officials in various agencies to ensure goods are cleared through customs or quarantine.
• Ensure that correct values are used during declaration and other related procedures to avoid losses that may accrue as a result of penalties.
• Establish and maintain a working relationship with customs and other government officials
• Advise the management on correct and most preferred course of action to overcome technicalities that may arise in declaration or clearing operations.
• Perform any other relevant duties that may be assigned by the supervisor within the scope of the position.

Qualifications and Skills

• Post certificate in clearing and forwarding or similar field of study.
• 3 years’ experience in doing declarations
• IT Literate, specifically on all MS Office applications and data management systems.
• Logistics / Service Support experience
• Innovative and creative thinking
• Excellent customer management skills
• Strong initiative and problem-solving techniques
• Strong leadership and influencing Skills
• Strong Communication Skills