CCTV Security Officers

Dangote Cement Zambia


  • Staff Supervision and Training
  • Full daily supervision of a team of CCTV Operators, who operate 24 hours per day, 7 days per week including; carrying out 1:1s, annual appraisals, Leads, motivates and manages personal development needs within the team.
  • Manages standards of work and behaviour using appropriate Dangote policies and procedures.
  • Resolves day to day issues/queries within the CCTV Team.
  • Determines staff deployment and organises staff cover due to absence and the reactive deployment of staff in relation to specific operational events.
  • Co-ordinates and implements the shift plan, ensuring that adequate and appropriate cover is provided for the 24-hour service.
  • Responsible for identifying and implementing changes to working practices which will enhance the control room and the service provided.
  • Ability to communicate with staff who work shifts
  • Operational, Administration, System Maintenance
  • Dealing with the demands and expectations of the police at short notice and balancing the work of the team.
  • Responsible for the CCTV service maintenance contract, determines the level of service and issues default notices as required.
  • Monitors the maintenance contractor’s performance and compliance.
  • Responsible for ensuring all cameras are operational, serviced and able to undertake all functions.


  • Full Grade Twelve Certificate with credits or better in English and Mathematics
  • Diploma/Degree in Security or ICT.
  • Minimum of years (5) years’ experience in handling Security matters in a multi-site environment.
  • Previous experience of using CCTV equipment and radios.
  • Proficiency in Microsoft office suits.
  • Surveillance System Knowledge
  • Attention to Detail
  • Ability to Multitask
  • Ability to Work Independently
  • Communication Skills

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