Cash Office Clerk

Jumbo Wholesale Zambia Limited

Jumbo Wholesale is a low cost, no frills wholesale business providing General Merchandise, Cosmetics & Food products in bulk to a range of independent traders & commercial users in Southern Africa. Jumbo – The Giant of Africa offers you a wider range, great deals, improved services and a better shopping experience.

We believe in cultivating relationships, team work, excellent customer service, simplicity, innovation and keeping our promises.

We currently seek to fill the position of Cash Office Clerk.

  • Collate the totals of cheques, coupons , RD cheques received during the day and run up the cash register totals in denominations and methods of payment.
  • Check and record totals of all denominations and methods of payment; ensure the correctness of postdated cheques and check for other errors on cheques as these cannot be banked.
  • Ensure adherence to cash up procedure when cashing up cashiers individually.
  • Adherence to float procedure and ensure that each cashier signs for their own float.
  • Ensure security procedure is followed with regard to bulk banking.
  • Ensure that Bulk Banking is done daily for all cashiers.
  • Accurately complete cheques deposit slips incl. seal numbers
  • Maintain and update relevant diaries, bank postdated cheques and bank them on the correct/relevant days.
  • Ensure erroneous cheques are sent to the debtors controller and that new correct cheques are banked.
  • Balance each cashiers report for shortages/ overs and mistakes.
  • Query anomalies with debtors controller and effect adjustments.
  • Obtain cheques for rebates and advertising from the administration manager on a daily bases.
  • Safely store unclaimed cheques for 3 weeks and then re-bank on instruction from group financial manager.
  • Ensure timeous replenishment of petty cash by acquiring the necessary approval from the group financial manager.
  • Change the cheques into cash in till situated at reception with the debtors controller.
  • Accurately record daily banking, postdated and RD cheques, coupons, shorts, overs, rebates, advertising, VAT and totals of what has been banked on applicable schedule and handover to bookkeeper.
  • Escalate identified problems to relevant manager
  • Verify information on all paperwork received thoroughly to ensure correct information
  • Greet customers in a friendly manner, be polite, courteous and helpful at all times.
  • Respond to customer complaints with empathy and ensure the issue is resolved accurately in the shortest possible time. (Escalate complex complaints to management)
  • Adhere to all safety regulations
  • Ensure that your department and workstation are kept clean and tidy at all times
  • 2-4 years related experience as Cash Office Clerk or in similar Role/Capacity (Preferably Retail).
  • Minimum of Diploma or Degree in Finance or Banking related course or programme.
  • Full Grade 12 Certificate
  • Quality & service orientated
  • Excellent Communication Skills
  • Must pay attention to detail, work well under pressure and be willing to go the extra mile.

To apply for this job email your details to

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