Call Centre Agent (x2)

Recruitment Matters Zambia

Job Title: Call Centre Agent (x2)

Our client is looing for two Dynamic call center agents to join their team

  • Conduct phone interviews with Company beneficiaries in the rural sector.
  • Client calling lists will be provided, and the agents will be expected to use the Call Centre equipment adopted by the Company.
  • Agents will be required to record responses to these interviews on the system provided, and to be able to conduct a basic analysis of this information.
  • Maintenance of time sheets, work schedules, and basic weekly reporting.
  • Various office administration functions that are not necessarily related to Call Centre activities.
  • Appropriate training will be provided.

Key Skills

Ability to use initiative, and apply rationale logic to daily operational activities
Computer literate in word and excel

  • Job Role: Call Centre Agentx2
  • Industry: IT / Telecommunications
  • Salary: Negotiable depending on candidate

Required Skills

  • 2 Years of Experience


  • Previous call centre experience ideal
  • Proficient in English and at least two local Zambian languages

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