Business Development Manager-Electronic Systems Services (ESS)


Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.


The Business Development Manager is a specialist and responsible for the marketing and sales of integrated security solutions to prospective and existing customers, to achieve established sales targets.. Also to provide support to the rest of the sales team in so far as integrated security solutions are concerned.


1. Effective management of Sales and Marketing in compliance with G4S business strategy

  • Development of sales strategy specific to the Technology services, through analysis of Zambia’s profile, products and services required and available, existing customer base, resources and competitors.
  • Identification of potential new business opportunities through consultation and cooperation with operational management, planned prospecting, leads, cold calling and tenders
  • Arrange and conduct meetings with new and existing business prospects in conjunction with operational management where appropriate, to market G4S integrated security solutions
  • Conduct/arrange site surveys to identify risks and develop appropriate solutions to meet customer needs
  • Design technology solutions CCTV, Access Control,  Intrusion and Panic Alarm Systems
  • Audit customer electronic security solutions
  • Prepare and submit sales proposals/tenders to prospective customers and support the rest of the Sales Team in the same process and where necessary to prepare and conduct sales presentations
  • Obtain approval from the Sales Director that the proposal complies with the Costing Model
  • In consultation with the Sales Director, ensure that annual contract escalations of existing customers are finalised
  • Finalise documentation (Contract & Service Level Agreement) as per standard terms and conditions, with any variations approved by MD/ARO
  • Preparation and submission of contract schedule for approval to Sales Director
  • Ensure that a customer file is maintained containing a signed

2. Sales Force

  • Ensure all sales activities are updated in Sales Force on a daily basis with good data quality
  • Ensure the minimum Standards for Sales Force are met at all times

3. Health and Safety

  • Participate in the design, development, review, implementation and monitoring of national safety plans for each year
  • Participate in safety forums created by company such as safety meetings and safety talks
  • Report all safety incidents to relevant people and discuss such incidents on all levels
  • Follow up on any activities assigned through safety meetings
  • Comply with safety policies and procedures at workplace and away
  • Wear protective clothing at all times when required



  • Bachelor’s Degree in Business Management, IT, Engineering, Mathematics & Science, Computer Science, Sales & Marketing, Banking & Finance, and Economics
  • In-depth knowledge and experience of ICT
  • An MBA will be an added advantage


  • Reporting Skills and attention to Detail
  • At least 3 years hardcore sales experience
  • Experience in the Banking & Finance Industry, Services, FMCG or logistics, Diplomatic and mining industry is highly advantageous
  • Experience in a software sales environment
  • Sales and marketing policy and procedures
  • Must be a good team player
  • Conversant with MS Excel, Word and PowerPoint
  •  Security technologies on CCTV, Access Control, Intrusion and Panic alarms.
  •  Data Networking and IP Technologies.


  • Must be honest and work hardworking
  • Proactive in their work and willing to take the initiative to propose and implement new approaches
  • Proactive in their work and willing to take the initiative to propose and implement new approaches
  • Results oriented and Ability to meet Deadlines
  • Commercial flair
  • Passion for customer service
  • Able to work without supervision
  • High level of integrity
  • Excellent communication and negotiation skills

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