Assistant Manager IT Infrastructure & Networks

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

Bayport Financial Services

Position: Assistant Manager IT Infrastructure & Networks

Job Summary

To contribute to Bayport Financial Services growth and profitability through managing IT network infrastructure and associated Systems to ensure stable IT platform for business operations.

Job Specifications
  • Network Management: Ensuring that the Network organisation wide is properly managed by Managing Company’s Internet, LAN, WAN, & VPN connectivity and Services.
  • Ensure strict enforcement of IT security as per policy and standards
  • Perform regular firmware updates for all network elements and server technologies in the environment.
  • Telephony, Messaging and Video Conferencing: Maintain and monitor all IP Telephony, PSTN/MNO services, Messaging (SMS) and video conferencing infrastructure
  • Perform regular firmware updates on IP Telephony servers and VoIP endpoints.
  • Ensure internet availability by proactively monitoring performance and ISP management.
  • Ensure all server are operational and regularly updated
  • Perform daily monitoring all CCTV infrastructure (NVRs, Cameras, footage storage etc.) and operability.
  • Installation and Troubleshooting of CCTV infrastructure..
  • Coordinate all the IT Security Requirements from the Infrastructure and Network System perspective.
  • Contribute to the Monthly Risk Register formulation.
  • Ensure that backup for all the systems under support are backed up as per backup Policy and Procedure
  • Ability to provide troubleshooting of incident alarms for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.
  • Oversee preventative and corrective maintenance of UPS/Invertors units by support vendor.
  • Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, Clean Power Systems & Telephony Systems.
  • IT Asset Management; Plan, monitor, record IT hardware assets and software license in an IT asset register.
  • Participation in the formulation of the Budget for IT function and recommending it to Senior Management
  • ATM hardware Biometrics: Ensure that the Biometric System is working properly and that data is added, removed and backed up on the biometric system.
  • Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.
Minimum Requirements
  • Bachelor’s Degree in Information Technology/Computer Science or a related field.
  • ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.
  • At least 4 years work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).
  • Financial services & Project Management exposure will be an added advantage.
Other Requirements
  • Effective oral and written communication skills
  • Strong analytical and problem-solving skills
  • Resilient & Ability to work well under minimum supervision
  • Proactive and self-motivated
  • Attention to detail and ability to work accurately
  • Maintain the highest level of confidentiality and integrity
  • High level of Discipline
To Apply

Suitable candidates must send their applications to with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.
The closing date for receiving applications is Saturday 16 March 2024. Only shortlisted candidates will be contacted.

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