Assistant Manager Ict – Business Systems

Workers Compensation Fund Control Board

Job Description

The Workers’ Compensation Fund Control Board (WCFCB) is a social security scheme responsible for compensating workers in respect of accidents suffered and diseases contracted during the course of employment in accordance with the provisions of the Workers’ Compensation Act No. 10 of 1999 of the Laws of Zambia.

The Board wishes to invite applications from highly credible, result oriented, suitably qualified and experienced persons to fill the Position of Assistant Manager ICT – Business Systems (X1)


To provide leadership in Information and Communication Technology (ICT) and establish Innovations which will drive the organization’s growth and development. The incumbent will focus on strategic alignment, value delivery, risk management, and resources management. He or she will lead the research and transition activities, and apply research, experimental development, and early design activities to validate/invalidate ideas. The incumbent will ensure end solution balances technical requirements and business outcomes. Prepare strategic plans determining how to meet the future needs of the organization in a sustainable, agile, and adaptable manner.

The ideal candidate will possess a strong background in development, database management, and system integration. They will play a key role in overseeing various projects, managing teams, and ensuring the successful implementation of business systems.


• Lead on development and delivery of integrated Business Systems and related policies and standards that are aligned with the Board’s vision and mission.

• Contribute to the development of clear and concise requirements on the system development.

• Provide leadership and advise management on ICT Innovation Developments and Policy Issues and their impact on the company’s operations and strategy.

• Proficiency maximizing the utilization of information and associated technologies within the organization by evaluating costs and benefit.

• Designs and develops systems; improve existing features and develops solutions that ensure smooth upgrade of software by end-users and develop clear technical and user documentation of all aspects of the systems in development and maintenance.

• Continuously research on ICT innovations and provide Business Improvement opportunities for the various sectors.

• Ensures optimal performance of corporate applications databases, information systems availability and institutional readiness for business continuity.


Candidates must have the following:-

• Grade Twelve (12) Certificate with five (5) credits or better which should include English and Mathematics.

• Bachelor’s Degree in Computer Science/IT or equivalent.

• Technical certifications in IT disciplines or technology

• At least five (5) years’ work experience in Information Technology with a combination of Management level experience.

• Must be a member of ICTAZ.

• Experience and possesses a solid understanding of object-oriented programming – Java, C# etc.

• Excellent knowledge in safe test-driven development of web apps, microservices, webservices – RESTful services.

• Familiarity with RedHat, Solaris and Windows Servers.

• Experience with ERP systems and Excellent knowledge of any of the version control systems.

• Excellent knowledge of Spring framework and Spring Boot.

• Solid understanding of and experience with RDBMS (Oracle, MySQL, MSSQL) database systems. Should have the ability to translate complex data requirements into efficient SQL code for reporting and data extractions for analysis purposes.

• Collaborate with front-end developers to create user-friendly systems.

• Provide training to team members and users.

• Demonstrate confidence in training methodologies and user support.

• Understanding of pension and compliance in the social security industry.

• Strong proficiency in object-oriented programming.

• Familiarity with mobile development.

• Manage integration and development projects from initiation to completion.

• Ensure compliance with audit requirements and address any issues that arise.

• Lead and manage teams effectively.

• Demonstrate an innovative mindset to enhance existing systems.


Applications with detailed Curriculum Vitae with traceable referees, certified copies of all relevant academic and professional certificates, copy of National Registration Card (NRC) or Passport to support the application with contact details indicating daytime telephone/mobile numbers should be submitted to the following address or visit Workers’ Compensation Fund Control Board job portal not later than 12th April, 2024.

Manager – Human Resources and Administration

Workers’ Compensation Fund Control Board

Corner Broadway/Moffat Road

Compensation House

P.O. Box 71534


Or send your applications through the Boards JobPortal

Please note that you DO NOT need to apply if you don’t meet the minimum job requirements as set out in the advert and note also that only successful candidates will be contacted.

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