Assistant Account Manager

Job Title: Assistant Account Manager

Job Purpose

Execution and management of contracts, customer on boarding and debt.

Key Responsibilities

Sales            

• Assist in achievement of sales volumes, revenue, and market share objectives.
• Preparation of contracts and all relevant customer on boarding documents.

Customer Relations

• Contract Management
• Debt Management

Customer Retention

• To ensure 100% customer retention and up sales

Reporting

• Prepare daily and weekly activity reports.

Cost Management/Budget

• Carry out a thorough OPEX analysis and provide recommendations into areas of possible reduction.

Knowledge, Skills, Qualifications and Experience

• Diploma in Sales or Marketing or any Business-related course
• Manual Driver’s License with over two years’ experience
• Member of the Zambia Institute of Marketing (ZIM) or any other relevant professional body
• 2 years ’experience in a sales related function. Preferably in telecoms industry