Administrative Support Officer

Website Impact Network

Zambia Impact Network Limited (ZINL) works with the Ministry of General Education in its efforts to achieve universal primary education. Founded in 2009, ZINL is a Zambia-based non-profit organization that is working to improve the quality of education in Zambian community schools. ZINL works in Katete, Sinda and Petauke Districts in Eastern Province. ZINL is an equal opportunity employer. For more information see:

Job Description

The Administrative Support Officer will be responsible for overseeing the day to day administrative tasks of the organization. The Administrative Support Officer will work closely with Human Resource Manager and play key role in employee management and recruitment.  We are looking for someone who has a serious and long-term interest in administrative work.

Responsibilities and expectations:

  • Secure, update and digitize all teacher records and files.
  • Ensure the safeguarding of all confidential files
  • Lead the new staff onboarding process
  • Ensure employee registrations NAPSA, NHIS, & TPIN done on time communicated to HR and Finance
  • Verify and follow up sick entries
  • Maintain accurate leave calculations
  • Ensure the latest versions of all documents are saved on the shared Drive
  • Communicate employee recognitions and appreciations
  • Draft internal and external correspondence and distribute them as directed
  • Support the HR Manager in addressing any personnel matters within the organization
  • Oversee the head office upkeep including managing support staff
  • Additional tasks based on organizational needs


  • Candidates should have a relevant university degree in with at least 1 year of applicable work experience
  • Knowledge of principles and practices of office management
  • Excellent organizational and writing skills
  • Competency in Microsoft Office
  • Excellent communication and negotiation skills in English and Cinyanja, both written and verbal
  • Thoroughness, accuracy and attention to detail when accomplishing all tasks
  • Exceptionally organized with strong time management skills and the ability to meet deadlines
  • Punctuality, reliability and the ability to adapt to changing priorities and deadlines
  • Strong inter-personal skills, internal motivation and awareness of own limitations are essential
  • Understanding of Child Protection and Safeguarding

To apply for this job please visit

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