Engineer Data Centre

  • Full Time
  • Lusaka, Zambia
  • Applications have closed.

Infratel

INF 5 – Engineer Data Centre (1)

Employment Type: Permanent & Pensionable
Location: Lusaka Province
Closing Date: February 09, 2024
Job Description

The Engineer Data Centre will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. Will be in-charge of network provisioning for clients and ensuring effective resource utilization. He/She will also maintain, monitor, support and secure storage and cloud services.

Key Responsibilities
Storage Provisioning

  • Provision Storage for Data Centre Clients.
  • Support Data Centre clients on Storage requirements and backup services.
  • Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
  • Re-label SAN ports to show that they are no longer used postmigration.
  • Maintain backups for all systems and client repositories.
  • Implement cloud technologies and monitor their performance.

Services Provisioning

  • Domain and Security services
  • Virtual machines provisioning
  • Software and patch updates
  • Support decommissioning efforts.

Network Management

  • Implement security for all network nodes.
  • Monitor the operations of network links.

Customer Services

  • Handle support calls and advise clients in customer friendly manner.
  • Report on all matters affecting service quality.

Inventory Management

  • Maintain an Up-to-date schedule of the equipment in the data Center.
  • Maintain data on Client Equipment and all required attributes.

System Health Checks

  • Perform basic daily and weekly system health checks to ascertain system uptime.
  • Ensure compliance to privacy and security standards at all times.
  • Monitor the operations of servers, storage, and other client nodes in order to ensure a high service uptime as per SLA metrics.

Incident Management System

  • Update the incident management system with appropriate information whenever any incident occurs.
  • Resolve any relevant incidents.
  • General Systems Administration
  • Support for all internal applications and systems that keeps the efficient functioning of the data center.

Reporting

  • Provide periodical reports for all operations.
  • Bachelor’s degree in a relevant field
  • CCNA Certification or Equivalent
  • Cloud Computing certification
  • Data Center or Storage certification will be added advantage.
  • Member of ICTAZ
  • Good knowledge of Virtualization
  • Quick learner, eager to leverage new technologies in a dynamic team environment.
  • Ability to quickly respond to any user query.
  • Ready to consult widely and efficiently and work as a team with other IT specialists.
  • Ability to prioritize risks and threats to network systems.
  • Wide knowledge of risks and threats;
  • Analytical thinking
  • Ability to follow and strictly adhere to procedures
  • Communication skills
  • Project Management
  • People Skills
  • Integrates/evaluates multiple factors to develop creative practical solutions.
  • Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
  • Strength in network inspections and cable management
  • Identifies problems/issues.
  • Enhances his/her technical knowledge through continuous learning.
  • Applies broader knowledge of standards to work assignments.
  • Able to work with multi-vendor environment.
  • Has extensive technical knowledge in data center operations
  • Good knowledge of Storage Administration
  • Server management
  • Linux administration
  • Routing and Switching (all routing protocols)
  • Minimum of three (3) years of information technology experience with a focus on networks and telecommunications administration
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