- Full Time
- Lusaka, Zambia
- Applications have closed.
FNB Zambia
Process Engineering Lead – IRC221596
at Zambia, Lusaka, Zambia in FNB Zambia Operations
Ends 27 May 2022
Purpose
To lead a team of process engineers and analysts responsible for analysis of projects and processes that will drive the implementation of projects across the business
Experience and qualifications
- Minimum Qualification – Relevant Degree in Informatics or equivalent
- Preferred Qualification – Recognized Process Analysis, Optimisation certification or similar
- Experience – 3 to 5 years experience in a similar environment, of which 1 to 2 years ideally at junior management level
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Additional information and responsibilities
Responsibilities
- Provide and maintain subject matter expertise
- Creates solutions to meet customer demands Deliver internal and external customer service excellence through adherence to quality service standards
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Prevent wastage and identify process improvements to contain and reduce costs
- Develop, encourage and nurture collaborative relationships across business areas and across the group
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
- Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
- Develop or improve effective business processes
- Develop new insights, into situations and apply innovative solutions to make organisational improvements
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement